Audi Hilton Head - Service Center

Very disappointed in this dealership and how they tried to keep the CDK cyber attack incident a secret. They tried to send me out the door without proper paperwork instead of just saying, we can’t pull or to keep the CDK cyber attack incident a secret. They tried to send me out the door without proper paperwork instead of just saying, we can’t pull or charge anything at the moment. They are so greedy and were pricing things off the top of their head and not from the system because it was down. Dante Russo is also a conniving advisor. More

The service department at Audi Hilton Head did a great job with my 2022 A3 20,000 mile service. They were quick and professional. I was able to get an appointment the next day. Great experience. job with my 2022 A3 20,000 mile service. They were quick and professional. I was able to get an appointment the next day. Great experience. More

Service was wonderful my wife took it in and very happy great experience very happy great experience very happy More

Overall good service but had a heated phone conversation with young woman. Customer service fail. with young woman. Customer service fail. More

Awesome dealership service shop. Best service managers in the Audi world. Excellent communication from service managers. Best service managers in the Audi world. Excellent communication from service managers. More

Service was professional and customer focused. Waiting area very comfortable and staff kept me informed Waiting area very comfortable and staff kept me informed More

Dante (Service Manager) helped schedule and provide follow up at each step. Did a fine job of explanation with a video progress report from the Technician. Couldn't be better follow up at each step. Did a fine job of explanation with a video progress report from the Technician. Couldn't be better More

The service department at Hilton Head Audi continues to excel in customer service and fair repair pricing. My service manager, Dante, kept me informed during the appointment and ensured my car was complete excel in customer service and fair repair pricing. My service manager, Dante, kept me informed during the appointment and ensured my car was complete on time. More

We were extremely pleased with the level of service and attention to detail we received at our latest appointment at the AutoNation Audi Dealership in Hardeeville S.C. recently Our service representative A attention to detail we received at our latest appointment at the AutoNation Audi Dealership in Hardeeville S.C. recently Our service representative Aimee went above and beyond to expedite the required service repair on our A8L. Thank You David Pxxxx .. More

Service department did an excellent job of keeping me informed on my vehicle and completing service promptly. informed on my vehicle and completing service promptly. More