Audi Hilton Head - Service Center

Overall good service but had a heated phone conversation with young woman. Customer service fail. with young woman. Customer service fail. More

Service was professional and customer focused. Waiting area very comfortable and staff kept me informed Waiting area very comfortable and staff kept me informed More

Dante (Service Manager) helped schedule and provide follow up at each step. Did a fine job of explanation with a video progress report from the Technician. Couldn't be better follow up at each step. Did a fine job of explanation with a video progress report from the Technician. Couldn't be better More

The service department at Hilton Head Audi continues to excel in customer service and fair repair pricing. My service manager, Dante, kept me informed during the appointment and ensured my car was complete excel in customer service and fair repair pricing. My service manager, Dante, kept me informed during the appointment and ensured my car was complete on time. More

We were extremely pleased with the level of service and attention to detail we received at our latest appointment at the AutoNation Audi Dealership in Hardeeville S.C. recently Our service representative A attention to detail we received at our latest appointment at the AutoNation Audi Dealership in Hardeeville S.C. recently Our service representative Aimee went above and beyond to expedite the required service repair on our A8L. Thank You David Pxxxx .. More

Service department did an excellent job of keeping me informed on my vehicle and completing service promptly. informed on my vehicle and completing service promptly. More

I worked with Aimee Giansanti as my Service Consultant. As an Audi owner for more than 25 years, my expectations for service on my Audi are quite high. I have always found Audi Service to be on a par with As an Audi owner for more than 25 years, my expectations for service on my Audi are quite high. I have always found Audi Service to be on a par with the excellence of the automobile itself. Ms. Giansanti exceeded my expectations. Beginning with my initial call to schedule my service appointment I found her to be quite accommodating with the date and time that best fit my schedule. On arrival at the dealership I was assisted promptly and in a courteous manner. I chose to wait for the car and she continuously gave me updates as to the progress on my service and the findings of the Service Technician. Upon completion she reviewed the paperwork with me thoroughly and the .costs were in line with the estimate she had given me when I made my appointment. The Car was washed and vacuumed and Ms. Giansanti even drove the car up to the door for me herself. She is a credit to your organization. I will not only return to Audi Hilton Head for all of my future Audi needs but will not hesitate to recommend them wholeheartedly. More

Excellent service. Friendly and efficient advisors. Clean and comfortable dealership. Snack and refreshments provided. Excellent!! Friendly and efficient advisors. Clean and comfortable dealership. Snack and refreshments provided. Excellent!! More

Always dependable service. Attention to detail. Car was fabulous when returned. Great service team. Helpful explanations. Attention to detail. Car was fabulous when returned. Great service team. Helpful explanations. More

Clean facility. Nice service person. Allow a loaner car during service. Fast response to any questions. Nice service person. Allow a loaner car during service. Fast response to any questions. More