Audi Hilton Head - Service Center

A8L recall performed, tire issue resolved and random rattle located and cured!!! Kudos to the service techs who found and fixed the infuriating rattle! Great Job by everyone! Dante kept me well infor rattle located and cured!!! Kudos to the service techs who found and fixed the infuriating rattle! Great Job by everyone! Dante kept me well informed while my car was in service. More

I find the sales staff to be very snobby. This is our 5th Audi and just because we enter in casual clothing they look down on you. My past oil service and checkup they never topped the cooler fluid and m Audi and just because we enter in casual clothing they look down on you. My past oil service and checkup they never topped the cooler fluid and my car was empty. Service department is lousy. There is absolutely zero customer service. My son bought a vehicle recently from HH BMW abs the entire staff was welcoming and courteous. From start to finish they were awesome. You should really take lessons. More

My Audi A3 steering was was locked, called dealer to see what could be done. I called tow truck but after leaving car off for 20 minutes it was working. After getting to dealership was told there was a ba what could be done. I called tow truck but after leaving car off for 20 minutes it was working. After getting to dealership was told there was a backup in service. Got car back in 4 days and it was a default in something that was supposed to be corrected 2 months ago. Do wish they had someone to make call backs. More

I had great service on my last service . Chris was personable and professional . The mechanic corrected the problem personable and professional . The mechanic corrected the problem More

Dante was superior as a advisor. Knowledgeable and courteous. I bought my R-8 from this dealership and it is still a pleasure to do business here. courteous. I bought my R-8 from this dealership and it is still a pleasure to do business here. More

Excellent service, received information about car after the service via text. Very good info. Definitely be back. the service via text. Very good info. Definitely be back. More

Service has deteriorated over the last couple of years. My most recent issue was a dead battery, for which it took 2 weeks just to get a callback. The price for the battery itself was in line with auto p My most recent issue was a dead battery, for which it took 2 weeks just to get a callback. The price for the battery itself was in line with auto parts dealers in the area, however, we were quoted $250 (!!) dollars in labor to perform the switch. Active time for my husband to pull the old battery and install a new one was 20 minutes. I understand everybody's gotta make a profit, but $250 dollars (plus tax) for 20 minutes work is beyond outrageous. I will be finding other alternatives for service. More

Dante was professional and very informative. They installed a trailer hitch on my Q5. It's perfect, and hardly visible. All staff made us feel like we were lifelong customers. installed a trailer hitch on my Q5. It's perfect, and hardly visible. All staff made us feel like we were lifelong customers. More

I discovered a nail in the sidewall of my 4 year old tires. Without an appointment, I drove to the dealership and Chris arranged to replace the tires and provide me with transportation. Outstanding serv tires. Without an appointment, I drove to the dealership and Chris arranged to replace the tires and provide me with transportation. Outstanding service More

Only one minor issue. I sent Chris (service)) a text about my invoice. No response to date. about my invoice. No response to date. More