Audi Hilton Head - Service Center

Excellent service, received information about car after the service via text. Very good info. Definitely be back. the service via text. Very good info. Definitely be back. More

Service has deteriorated over the last couple of years. My most recent issue was a dead battery, for which it took 2 weeks just to get a callback. The price for the battery itself was in line with auto p My most recent issue was a dead battery, for which it took 2 weeks just to get a callback. The price for the battery itself was in line with auto parts dealers in the area, however, we were quoted $250 (!!) dollars in labor to perform the switch. Active time for my husband to pull the old battery and install a new one was 20 minutes. I understand everybody's gotta make a profit, but $250 dollars (plus tax) for 20 minutes work is beyond outrageous. I will be finding other alternatives for service. More

Dante was professional and very informative. They installed a trailer hitch on my Q5. It's perfect, and hardly visible. All staff made us feel like we were lifelong customers. installed a trailer hitch on my Q5. It's perfect, and hardly visible. All staff made us feel like we were lifelong customers. More

I discovered a nail in the sidewall of my 4 year old tires. Without an appointment, I drove to the dealership and Chris arranged to replace the tires and provide me with transportation. Outstanding serv tires. Without an appointment, I drove to the dealership and Chris arranged to replace the tires and provide me with transportation. Outstanding service More

Only one minor issue. I sent Chris (service)) a text about my invoice. No response to date. about my invoice. No response to date. More

Friendly service and very upfront about pricing to fix vehicle did not take more than a day. vehicle did not take more than a day. More

I had my R8 serviced here again and they continue to provide excellent service. Zero issues and the work was completed on time as promised. 10/10 provide excellent service. Zero issues and the work was completed on time as promised. 10/10 More

Dante, my service adviser was very professional and kept me informed. The waiting area was clean and pleasant with beverages and snacks. me informed. The waiting area was clean and pleasant with beverages and snacks. More

Outstanding customer service. Always pleased with service from this dealership. Staff is always kind and helpful. from this dealership. Staff is always kind and helpful. More

The service team did a great job on our 40,000 mile service and like the final report format and results. service and like the final report format and results. More