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Audi Hilton Head - Service Center

Hardeeville, SC

4.7
220 Reviews

220 Reviews of Audi Hilton Head - Service Center

Sort by
August 19, 2022

Great Service. Very attentive. Efficient transaction. Dante coordinated all the required service, maintenance and recalls. More

by l.mayes289
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dante
Report | Print
Aug 24, 2022 -

Audi Hilton Head responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 30, 2022

Difficult problem. Handled well. The technician was very knowledgeable and personable. Over all very well done. More

by Drtomj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe good job
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Aug 02, 2022 -

Audi Hilton Head responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 08, 2022

Excellent customer service and vehicle maintenance. They now include a video inspection of your Audi in the vehicle bay. More

by BillW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All
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Jul 10, 2022 -

Audi Hilton Head responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

June 15, 2022

The stafff was great and they help me out when I was in desperate need. More

by bbnaps
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher
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Jun 17, 2022 -

Audi Hilton Head responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 06, 2022

Always a great experience working with Chris in the service dept. I would highly recommend him and this dealership to everyone. More

by drewsully
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Jun 07, 2022 -

Audi Hilton Head responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 24, 2022

They were great to deal with. They took care of all of my car needs. The car was ready on time and clean when I picked it up. Chris was very nice and helpful. More

by Harris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
May 26, 2022 -

Audi Hilton Head responded

Hi Harris, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

May 19, 2022

Chris McCabe is the Best. He sold me my car in 2016 and has taken good care of me with servicing the car since then. Always schedules my appointments when he has a loaner car More

by mayowalcott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris McCabe
Report | Print
May 21, 2022 -

Audi Hilton Head responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 13, 2022

Under staffed. Very difficult to contact by phone. No promised loaner cars. Staff is courteous. More

by Bud
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris, Judy
Report | Print
May 17, 2022 -

Audi Hilton Head responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

May 10, 2022

This dealership benefits by having Dante as an employee. He is professional, knowledgeable, personable and willing to assist. More

by emmacannon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dante
Report | Print
May 12, 2022 -

Audi Hilton Head responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

May 06, 2022

Simple request; yet it’s like pulling teeth for a solution. Second time interacting with this location, second time disappointed. More

by 137johnson
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
No service
Report | Print
May 09, 2022 -

Audi Hilton Head responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (843) 962-9517 to discuss what we can do to help.

May 09, 2022 -

137johnson responded

No one answered AGAIN; I’ve called and left messages numerous times. I would like his direct number.

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