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Audi Hilton Head - Service Center

Hardeeville, SC

4.7
225 Reviews

225 Reviews of Audi Hilton Head - Service Center

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December 27, 2022

The service department makes getting work done on your vehicle very easy. My service advisor, Dante, has always taken good care of me, as well as made things super easy when scheduling a loaner. Thank y More

by gene.harrill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante
Dec 28, 2022 -

Audi Hilton Head responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

December 27, 2022

Service was excellent they took vehicle in on short notice and worked on it to get it repaired and keep me posted on what they found. The service people were very good to work with. More

by dwpraddoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante Russo. and Steven Chrysler
Dec 28, 2022 -

Audi Hilton Head responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 23, 2022

Dante, communicated with me although I thought that somethings recommended were not accurate. There has been no oil leaks showing up in our garage. Also, no loaner car was available. More

by boldencarolyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante Russo
Dec 26, 2022 -

Audi Hilton Head responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (843) 962-9517 to discuss what we can do to help.

December 21, 2022

Audi Hilton Head has such a great vibe. They really care about providing great service. It’s easy to make an appointment online and each time I bring my car in for service I’m promptly gree More

by Cajane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Chrysler
Dec 24, 2022 -

Audi Hilton Head responded

Hello Cajane, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

December 19, 2022

Steven, the service advisor, communicated everything very clearly and kept in touch during the day. The work was well done and on time. More

by bcjohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Dec 21, 2022 -

Audi Hilton Head responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Hilton Head! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 18, 2022

Service was not good at all I feel like they treated me ok nothing to More

by davisdenise422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can't remember
Nov 18, 2022 -

davisdenise422 responded

I tell you one thing they treated every one different This place was something else

November 17, 2022

Service was very efficient from the ease of making an appointment to dropping our car off to picking it up. Steven's communication was excellent. More

by Greenleaf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Chrysler
Nov 21, 2022 -

Audi Hilton Head responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

November 08, 2022

Outstanding waiting area. Comfortable and convenient. Steven was very helpful and kept me updated on the progress with my A7. More

by dannyg
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Chrysler
Nov 15, 2022 -

Audi Hilton Head responded

Hi, we're happy you found our staff to be so supportive during your experience here at Audi Hilton Head. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 02, 2022

Dante did a great job keeping me updated on the progress of the service on my car. it took longer than expected, but he kept me in the loop. nice going! More

by gwoodland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dante
Nov 10, 2022 -

Audi Hilton Head responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 24, 2022

Thanks for checking my car and let me know the problem for the car thanks again More

by Samuel vielmann
Customer Service
Recommend Dealer
Yes
Employees Worked With
Steven Chrysler , Lisa Parasrami
Oct 31, 2022 -

Audi Hilton Head responded

Hi Samuel, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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