Audi Hilton Head - Service Center

2019 S5 needed to have cordless phone charging system replaced under warranty. I was greeted by Dante Russo who remembered me from previous visits. He was efficient, knowledgeable, professional and f replaced under warranty. I was greeted by Dante Russo who remembered me from previous visits. He was efficient, knowledgeable, professional and friendly. I noticed that he addressed most customers by their last name which to me shows respect and interest in his customers. Dropped car off at 9:30am. Left with loaner. Around 3:30pm, received call from Dante advising that vehicle was ready. When I returned to the dealer, Dante greeted me and said car was good to go. We exchanged small talk and keys and I was on my way. I few days later, I received a text with a walk around video with service technician Matt describing condition of tires and brakes and demonstrating that the charging pad was now working. Overall, Audi HHI tech Matt and Advisor Dante Russo were outstanding in their service and communication. More

Work completed in a timely manner. Service began as scheduled. Service experience was fine but unhappy with the labor rates. Parts, oil, filters etc cost t $300 and labor was $580. Service began as scheduled. Service experience was fine but unhappy with the labor rates. Parts, oil, filters etc cost t $300 and labor was $580. In the future will use a local garage for all routine maintenance, new tires etc. More

I received outstanding, professional, and friendly service! My vehicle service check was completed quickly and accurately! I'll return! service! My vehicle service check was completed quickly and accurately! I'll return! More

Was great about accommodating me when didn’t know what was going on with my car. was going on with my car. More

Dante Russo is awesome. Always kind and professional. Dante always makes my visits nice. Thank you Dante Always kind and professional. Dante always makes my visits nice. Thank you Dante More

The service department makes getting work done on your vehicle very easy. My service advisor, Dante, has always taken good care of me, as well as made things super easy when scheduling a loaner. Thank y vehicle very easy. My service advisor, Dante, has always taken good care of me, as well as made things super easy when scheduling a loaner. Thank you for all your help, Gene Harrill More

Service was excellent they took vehicle in on short notice and worked on it to get it repaired and keep me posted on what they found. The service people were very good to work with. notice and worked on it to get it repaired and keep me posted on what they found. The service people were very good to work with. More

Dante, communicated with me although I thought that somethings recommended were not accurate. There has been no oil leaks showing up in our garage. Also, no loaner car was available. somethings recommended were not accurate. There has been no oil leaks showing up in our garage. Also, no loaner car was available. More

Audi Hilton Head has such a great vibe. They really care about providing great service. It’s easy to make an appointment online and each time I bring my car in for service I’m promptly gree They really care about providing great service. It’s easy to make an appointment online and each time I bring my car in for service I’m promptly greeted and the work is done in a reasonable time. I would definitely recommend this location for all your service needs. More

Steven, the service advisor, communicated everything very clearly and kept in touch during the day. The work was well done and on time. clearly and kept in touch during the day. The work was well done and on time. More