Audi Hilton Head - Service Center

Another great service day from Audi. I have no complaints, one praise for the service department. They are very good at what they do! I have no complaints, one praise for the service department. They are very good at what they do! More

Very attentive clean waiting area with refreshments good explanation of what services will be performed and approximate time to finish for pickup plus a clean washed car to drive off in explanation of what services will be performed and approximate time to finish for pickup plus a clean washed car to drive off in More

Hilton Head Audi over charge customers ,untrustworthy, poor leadership and customer service. I was very disappointed with the service and interaction with the General manager Michael... he was very noncha poor leadership and customer service. I was very disappointed with the service and interaction with the General manager Michael... he was very nonchalant and rude. Unfortunately, this is the only dealership in this area therefore.....we will have to follow up on all completed repairs to ensure we got quality work for the problem needed not work to over charge customers for a higher price tag to meet their service numbers for the quarter. More

Dante Russo makes it easy to take my car to the shop! Super helpful & efficient. Super helpful & efficient. More

They are efficient, courteous, very good communicators about the status of your car, and comfortable. about the status of your car, and comfortable. More

2019 S5 needed to have cordless phone charging system replaced under warranty. I was greeted by Dante Russo who remembered me from previous visits. He was efficient, knowledgeable, professional and f replaced under warranty. I was greeted by Dante Russo who remembered me from previous visits. He was efficient, knowledgeable, professional and friendly. I noticed that he addressed most customers by their last name which to me shows respect and interest in his customers. Dropped car off at 9:30am. Left with loaner. Around 3:30pm, received call from Dante advising that vehicle was ready. When I returned to the dealer, Dante greeted me and said car was good to go. We exchanged small talk and keys and I was on my way. I few days later, I received a text with a walk around video with service technician Matt describing condition of tires and brakes and demonstrating that the charging pad was now working. Overall, Audi HHI tech Matt and Advisor Dante Russo were outstanding in their service and communication. More

Work completed in a timely manner. Service began as scheduled. Service experience was fine but unhappy with the labor rates. Parts, oil, filters etc cost t $300 and labor was $580. Service began as scheduled. Service experience was fine but unhappy with the labor rates. Parts, oil, filters etc cost t $300 and labor was $580. In the future will use a local garage for all routine maintenance, new tires etc. More

I received outstanding, professional, and friendly service! My vehicle service check was completed quickly and accurately! I'll return! service! My vehicle service check was completed quickly and accurately! I'll return! More

Was great about accommodating me when didn’t know what was going on with my car. was going on with my car. More

Dante Russo is awesome. Always kind and professional. Dante always makes my visits nice. Thank you Dante Always kind and professional. Dante always makes my visits nice. Thank you Dante More