Audi Hilton Head - Service Center
Hardeeville, SC
225 Reviews of Audi Hilton Head - Service Center
The dealership has always been very professional and polite! I live out of town and they always have a loaner for me while my vehicle is in for maintenance! polite! I live out of town and they always have a loaner for me while my vehicle is in for maintenance! More
Brought my S3 in for service for a leaking water pump. . customer service and support did a great job diagnosing the problem and replaced the water pump. Thanks for a great experience! . customer service and support did a great job diagnosing the problem and replaced the water pump. Thanks for a great experience! More
Top-notch place! Steven Chrysler and other service technicians, very friendly knowledgeable, and take the time to explain to you what the issue is and the resolution. Steven Chrysler and other service technicians, very friendly knowledgeable, and take the time to explain to you what the issue is and the resolution. Also love how they do a multipoint check while the vehicle is there. More
Service experience has been much better lately. They have definitely upped their game. Matt is very nice and helpful. The only complaint I have is that Dante told me he would call me when my vehicl They have definitely upped their game. Matt is very nice and helpful. The only complaint I have is that Dante told me he would call me when my vehicle was ready to be picked up, but he did not. When I called, I was told it was ready. Other than that, everything was handled well. More
Entire team always goes above and beyond! ! If you have to wait, the waiting area is truly incredibly comfortable and conducive to getting meaningful work done! Honestly , this is the BEST Aud ! If you have to wait, the waiting area is truly incredibly comfortable and conducive to getting meaningful work done! Honestly , this is the BEST Audi dealership ever! So totally worth the drive from Savannah! More
I recently took my Audi to Autonation for some service and had the pleasure of working with Service Advisor Steven. From start to finish, Steven was professional, knowledgeable, and extremely helpful. and had the pleasure of working with Service Advisor Steven. From start to finish, Steven was professional, knowledgeable, and extremely helpful. Upon arriving, Steven greeted me with a friendly smile and took the time to listen to my concerns and explain the service process. He kept me updated throughout the day on the status of my car, including any issues that were discovered during the inspection. Steven was also very patient in answering all of my questions and providing me with the information I needed to make informed decisions about my car. What impressed me the most about Steven was his attention to detail and his commitment to providing excellent customer service. He went above and beyond to ensure that my car was serviced properly and that I was completely satisfied with the results. I felt like I was in good hands the entire time and that Steven truly cared about my experience as a customer. Overall, I had a fantastic experience with Autonation Audi service and it was largely due to the exceptional service provided by Steven. I highly recommend this dealership for anyone in need of quality service and a great customer experience. Thank you, Steven, for your outstanding service! More