Audi Hilton Head - Service Center

Talking points were used to explain away issue. Oil change and expectations were satisfactory. Thanks. Oil change and expectations were satisfactory. Thanks. More

Dante, the service rep, was great and spent time with us answering questions and providing info on the Q8. answering questions and providing info on the Q8. More

Large clean store with easy access to major roads. They are setup to manage a large volume of customers. They are setup to manage a large volume of customers. More

I got new tires at dealership's recommendation but no warranty paperwork. I have called the service person at least 3 times and no return call. I spent $1800 and they cannot return a phone call. warranty paperwork. I have called the service person at least 3 times and no return call. I spent $1800 and they cannot return a phone call. More

Service was completed on time. Customer service was cordial and helpful with information provided to me. Customer service was cordial and helpful with information provided to me. More

Everyone here and every department goes above and beyond to help you with whatever you need for fast and friendly service. to help you with whatever you need for fast and friendly service. More

The dealership has always been very professional and polite! I live out of town and they always have a loaner for me while my vehicle is in for maintenance! polite! I live out of town and they always have a loaner for me while my vehicle is in for maintenance! More

Brought my S3 in for service for a leaking water pump. . customer service and support did a great job diagnosing the problem and replaced the water pump. Thanks for a great experience! . customer service and support did a great job diagnosing the problem and replaced the water pump. Thanks for a great experience! More

Top-notch place! Steven Chrysler and other service technicians, very friendly knowledgeable, and take the time to explain to you what the issue is and the resolution. Steven Chrysler and other service technicians, very friendly knowledgeable, and take the time to explain to you what the issue is and the resolution. Also love how they do a multipoint check while the vehicle is there. More

Service experience has been much better lately. They have definitely upped their game. Matt is very nice and helpful. The only complaint I have is that Dante told me he would call me when my vehicl They have definitely upped their game. Matt is very nice and helpful. The only complaint I have is that Dante told me he would call me when my vehicle was ready to be picked up, but he did not. When I called, I was told it was ready. Other than that, everything was handled well. More