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Audi Hilton Head - Service Center

Hardeeville, SC

4.7
222 Reviews

222 Reviews of Audi Hilton Head - Service Center

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April 17, 2023

The people were friendly, professional, and efficient. The dealership is clean and comfortable for waiting. More

by klykins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Chrysler
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Apr 20, 2023 -

Audi Hilton Head responded

Hi Klykins, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 17, 2023

The service and my adivsor, Dante were great. I have used Audi Hilton Head twice now and both times have left satisfied. More

by George Eddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante
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Apr 20, 2023 -

Audi Hilton Head responded

Hi George, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Audi Hilton Head. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

April 17, 2023

Talking points were used to explain away issue. Oil change and expectations were satisfactory. Thanks. More

by Sayleslanding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, Nick and service mgr.
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Apr 20, 2023 -

Audi Hilton Head responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 07, 2023

Dante, the service rep, was great and spent time with us answering questions and providing info on the Q8. More

by frankcincotta56
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Dante
Report | Print
Apr 20, 2023 -

Audi Hilton Head responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Hilton Head! Feel free to stop by if you ever need any more help.

April 07, 2023

Large clean store with easy access to major roads. They are setup to manage a large volume of customers. More

by J
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Mr. Chrysler, Mr. Hamilton
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Apr 20, 2023 -

Audi Hilton Head responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 30, 2023

I got new tires at dealership's recommendation but no warranty paperwork. I have called the service person at least 3 times and no return call. I spent $1800 and they cannot return a phone call. More

by scd579
Recommend Dealer
No
Employees Worked With
Nick
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Apr 03, 2023 -

Audi Hilton Head responded

Hello, Thank you for taking the time to share your feedback with us. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (843) 962-9517 -- we hope to hear from you soon.

March 24, 2023

Service was completed on time. Customer service was cordial and helpful with information provided to me. More

by Jim Drew
Recommend Dealer
Yes
Employees Worked With
Do not know name
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Mar 28, 2023 -

Audi Hilton Head responded

Hello Jim, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 23, 2023

The dealership has always been very professional and polite! I live out of town and they always have a loaner for me while my vehicle is in for maintenance! More

by kwelch
Recommend Dealer
Yes
Employees Worked With
Steven Chrysler
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Mar 27, 2023 -

Audi Hilton Head responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

March 23, 2023

Everyone here and every department goes above and beyond to help you with whatever you need for fast and friendly service. More

by jboatright
Recommend Dealer
Yes
Employees Worked With
Johnny and Dante
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Mar 28, 2023 -

Audi Hilton Head responded

Hello, we're so glad that we were able to go above and beyond your expectations! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 18, 2023

Brought my S3 in for service for a leaking water pump. . customer service and support did a great job diagnosing the problem and replaced the water pump. Thanks for a great experience! More

by Scott W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donte
Report | Print
Mar 21, 2023 -

Audi Hilton Head responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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