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Audi Hilton Head - Service Center

Hardeeville, SC

4.7
220 Reviews

220 Reviews of Audi Hilton Head - Service Center

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April 27, 2023

Clean and welcoming facility, comfortable waiting area, responsive staff, work accomplished in timely fashion. Dante Russo is an outstanding service representative. More

by Dlvazz19t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante Russo
Apr 27, 2023 -

Dlvazz19t responded

Clean and welcoming facility, comfortable waiting area, responsive and knowledgeable staff, work accomplished in a timely fashion. Dante Russo is our service representative. He is outstanding.

April 24, 2023

Very pleased with the service at Audi Hilton Head. Specificity Dante our service advisor, he always goes above and beyond to help with my vehicles. He is honest, knowledgeable and accommodating. We ar More

by Dominic3915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante Russo
Apr 27, 2023 -

Audi Hilton Head responded

Hi, we're happy you found our staff to be so supportive during your experience here at Audi Hilton Head. Thanks for the recommendation, and have an amazing day!

April 22, 2023

Great service as always ,Everyone at Audi is great to work with. Service Consultant Steven was the best. More

by Scott Brais
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Chrysler
Apr 27, 2023 -

Audi Hilton Head responded

Hello Scott, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

April 22, 2023

Great service. Car was repaired of all issues.thanks Steven for your help and communication More

by ACAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Apr 27, 2023 -

Audi Hilton Head responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 20, 2023

Clean, modern, upscale, understandably expensive. Exceptionally good service for a tire issue on a Saturday afternoon. More

by drdudick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service managers
Apr 27, 2023 -

Audi Hilton Head responded

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 20, 2023

Friendly and professional. . everyone that I’ve dealt with at the dealership is terrific. They are not pushy, they take the time to explain everything to you. They do a grea More

by TC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Apr 26, 2023 -

Audi Hilton Head responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 20, 2023

Car was in for a difficult warranty repair. It was completed ahead of schedule. I was provided a new loaner vehicle. Staff is knowledgeable, courteous and professional. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hunt and Dante Russo
Apr 27, 2023 -

Audi Hilton Head responded

We appreciate you taking the time to leave us a response, Mark! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 18, 2023

This was my first Audi experience and I wasn’t impressed. Upon arriving I stood at the desk area for at least 10 minutes before I was even greeted. Which is a normal thing unless you’re a regular. (I watched More

by Terri Sprouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dante
Apr 20, 2023 -

Audi Hilton Head responded

Hi Terri, we are deeply disappointed by your experience at Audi Hilton Head. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (843) 962-9517 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

April 17, 2023

The people were friendly, professional, and efficient. The dealership is clean and comfortable for waiting. More

by klykins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Chrysler
Apr 20, 2023 -

Audi Hilton Head responded

Hi Klykins, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 17, 2023

The service and my adivsor, Dante were great. I have used Audi Hilton Head twice now and both times have left satisfied. More

by George Eddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante
Apr 20, 2023 -

Audi Hilton Head responded

Hi George, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Audi Hilton Head. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

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