Audi Hilton Head - Service Center
Hardeeville, SC
225 Reviews of Audi Hilton Head - Service Center
Absolutely OUTSTANDING! !! I live in SW Florida but had a bad tire/rim failure on Interstate 95 within about 10 miles of their dealership in South Carolina as I was returnin !! I live in SW Florida but had a bad tire/rim failure on Interstate 95 within about 10 miles of their dealership in South Carolina as I was returning home from a trip to North Carolina. Contacted them and they took great care of us - even to the point where a Salesman drove out personally to pick us up on the side of the Interstate. Service Manager was also outstanding - procured a new rim from New Jersey overnight, repaired my Audi S7 the next day and had us on our way home. I wrote a detailed 2-page Thank You letter to the General Manager of the dealership expressing my appreciation. Also had their Salesperson do me a quote on a new Audi S6. If my next new car is an AUDI, I will certainly buy it from their dealership even though they are 500 miles from where I live in Florida. Great people, wonderful service, impressive can-do attitudes. More
Scheduling and drop off early was seamless. When calling to check on my vehicles status, I had to leave a message at 10:40. Made a second call at 11:30. Got through to someone in service wit When calling to check on my vehicles status, I had to leave a message at 10:40. Made a second call at 11:30. Got through to someone in service with my 3rd call. Never did get a return phone call. Lastly, I was quoted $2,934 for front and rear brake pads and rotors. I declined and went to my local Mavis Tire and Brake center. Had the work done for $991. More
Clean and welcoming facility, comfortable waiting area, responsive staff, work accomplished in timely fashion. Dante Russo is an outstanding service representative. responsive staff, work accomplished in timely fashion. Dante Russo is an outstanding service representative. More
Very pleased with the service at Audi Hilton Head. Specificity Dante our service advisor, he always goes above and beyond to help with my vehicles. He is honest, knowledgeable and accommodating. We ar Specificity Dante our service advisor, he always goes above and beyond to help with my vehicles. He is honest, knowledgeable and accommodating. We are also always happy with the service itself, timing of repairs or general service and the way we get our vehicles back, clean. We have been with Audi Hilton head for the better part of a decade and highly recommend if you own an Audi or looking to buy a vehicle audi is the way to go! More
Car was in for a difficult warranty repair. It was completed ahead of schedule. I was provided a new loaner vehicle. Staff is knowledgeable, courteous and professional. It was completed ahead of schedule. I was provided a new loaner vehicle. Staff is knowledgeable, courteous and professional. More