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Audi Hilton Head - Service Center

Hardeeville, SC

4.7
220 Reviews

220 Reviews of Audi Hilton Head - Service Center

Sort by
July 18, 2024

I live in KY but have a second home in Blufton. Takes 2 months to get an appointment in KY.(Only 2 Techs). Dante got me in for my 80,000 mile check up in 2 days. He was very professional and kep More

by johnreverly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante Russo
Jul 19, 2024 -

Audi Hilton Head responded

Hello, we're happy you found our staff to be so supportive during your experience here at Audi Hilton Head. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 07, 2024

I needed to be shuttled home and back and they were very accommodating. It is a very convenient service. More

by vkm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
Jul 08, 2024 -

Audi Hilton Head responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

July 05, 2024

Very disappointed in this dealership and how they tried to keep the CDK cyber attack incident a secret. They tried to send me out the door without proper paperwork instead of just saying, we can’t pull or More

by PearlyGates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dante russo
Jul 07, 2024 -

Audi Hilton Head responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (843) 962-9517. We look forward to hearing from you.

June 13, 2024

The service department at Audi Hilton Head did a great job with my 2022 A3 20,000 mile service. They were quick and professional. I was able to get an appointment the next day. Great experience. More

by don.hromada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimee service rep. Tech was great too.
Jun 14, 2024 -

Audi Hilton Head responded

Hi, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

June 10, 2024

Service was wonderful my wife took it in and very happy great experience very happy More

by rmb1110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Jun 11, 2024 -

Audi Hilton Head responded

Hi, we are very happy we could provide you with a positive experience! Feel free to stop by if you ever need any more help.

May 29, 2024

Overall good service but had a heated phone conversation with young woman. Customer service fail. More

by Skeeter.howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
May 30, 2024 -

Audi Hilton Head responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (843) 962-9517. We look forward to hearing from you.

May 29, 2024

Awesome dealership service shop. Best service managers in the Audi world. Excellent communication from service managers. More

by 7aaronshields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimee
May 30, 2024 -

Audi Hilton Head responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 20, 2024

Service was professional and customer focused. Waiting area very comfortable and staff kept me informed More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimee
May 22, 2024 -

Audi Hilton Head responded

Hi Joe, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

April 09, 2024

Dante (Service Manager) helped schedule and provide follow up at each step. Did a fine job of explanation with a video progress report from the Technician. Couldn't be better More

by cellist-skilled.0h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Just Dante
Apr 11, 2024 -

Audi Hilton Head responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 29, 2024

The service department at Hilton Head Audi continues to excel in customer service and fair repair pricing. My service manager, Dante, kept me informed during the appointment and ensured my car was complete More

by Drury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante
Mar 31, 2024 -

Audi Hilton Head responded

Hi Drury, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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