Audi Hilton Head - Service Center

Had my Audi A6 in for service. Terrible experience with the service department. I ended up writing emails and escalating but got no satisfaction. I would never deal with this deale Terrible experience with the service department. I ended up writing emails and escalating but got no satisfaction. I would never deal with this dealership, or frankly with any Audi dealership, again! More

Had nice service experience recently. Seamless and professional. Aimee was my service manager and she’s great. She helped complete a recall issue while I was there which was great and sav Seamless and professional. Aimee was my service manager and she’s great. She helped complete a recall issue while I was there which was great and saved my an extra trip. More

This dealership has had my AUDI 2013 SINCE AUGUST 2024 - won't fix it or return it or give me a date that it will be ready. They've promised me the past 3 weekends it will be ready. Guess they won't ever won't fix it or return it or give me a date that it will be ready. They've promised me the past 3 weekends it will be ready. Guess they won't ever return it. More

Very professional, vidio detail of service required. The appointment was on time and SUV fixed perfectly. The appointment was on time and SUV fixed perfectly. More

I live in KY but have a second home in Blufton. Takes 2 months to get an appointment in KY.(Only 2 Techs). Dante got me in for my 80,000 mile check up in 2 days. He was very professional and kep Takes 2 months to get an appointment in KY.(Only 2 Techs). Dante got me in for my 80,000 mile check up in 2 days. He was very professional and kept me in the loop on everything. Will always get my car serviced here from now on. Thanks Dante! More

I needed to be shuttled home and back and they were very accommodating. It is a very convenient service. accommodating. It is a very convenient service. More

Very disappointed in this dealership and how they tried to keep the CDK cyber attack incident a secret. They tried to send me out the door without proper paperwork instead of just saying, we can’t pull or to keep the CDK cyber attack incident a secret. They tried to send me out the door without proper paperwork instead of just saying, we can’t pull or charge anything at the moment. They are so greedy and were pricing things off the top of their head and not from the system because it was down. Dante Russo is also a conniving advisor. More

The service department at Audi Hilton Head did a great job with my 2022 A3 20,000 mile service. They were quick and professional. I was able to get an appointment the next day. Great experience. job with my 2022 A3 20,000 mile service. They were quick and professional. I was able to get an appointment the next day. Great experience. More

Service was wonderful my wife took it in and very happy great experience very happy great experience very happy More

Awesome dealership service shop. Best service managers in the Audi world. Excellent communication from service managers. Best service managers in the Audi world. Excellent communication from service managers. More