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Audi Hilton Head - Service Center

Hardeeville, SC

4.7
228 Reviews

228 Reviews of Audi Hilton Head - Service Center

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April 25, 2025

Really enjoyed the experience they done everything I needed done in a fast and professional manner More

by colbymadray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimee G
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April 23, 2025

They were very professional, very knowledgeable, very personal. I’m very satisfied with the service I received More

by jcmmartin3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin Andon
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April 22, 2025

Staff are very polite, professional, and knowledgeable . The facility is very neat and clean. They go beyond to help the customer with their needs. More

by JohnsonM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Bergamo
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Apr 24, 2025 -

Audi Hilton Head responded

Hello, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!

April 11, 2025

Friendly. Great communication. Customer service well performed. Detailed information and description of services and related issues/concerns. Great stock for s More

by Jose Herrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimee G, Anthony
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Apr 14, 2025 -

Audi Hilton Head responded

Hi Jose, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

March 24, 2025

Had my Audi A6 in for service. Terrible experience with the service department. I ended up writing emails and escalating but got no satisfaction. I would never deal with this deale More

by ddaviswfu@gmail.com
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Brandinn G
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Mar 26, 2025 -

Audi Hilton Head responded

Hello, we appreciate you taking the time to leave us this feedback. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (843) 962-9517 to discuss what we can do to help.

Mar 26, 2025 -

ddaviswfu@gmail.com responded

I have talked with Mike , the GM, and have sent his Service Manager a copy of all correspondence with Audi. I await their response.

March 04, 2025

Had nice service experience recently. Seamless and professional. Aimee was my service manager and she’s great. She helped complete a recall issue while I was there which was great and sav More

by CarlC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimee
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Mar 08, 2025 -

Audi Hilton Head responded

Hello Carlc, we're happy you found our staff to be so supportive during your experience here at Audi Hilton Head. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 20, 2025

This dealership has had my AUDI 2013 SINCE AUGUST 2024 - won't fix it or return it or give me a date that it will be ready. They've promised me the past 3 weekends it will be ready. Guess they won't ever More

by j.thomas.howell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Corina, Matt and Mike (Come On Guys)
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Jan 21, 2025 -

Audi Hilton Head responded

Hi, we regret to hear that your recent experience was anything less than exceptional. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (843) 962-9517 to discuss what we can do to help.

January 13, 2025

Very professional, vidio detail of service required. The appointment was on time and SUV fixed perfectly. More

by Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew, Service Tech Matt Hunt Service Manager
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Jan 15, 2025 -

Audi Hilton Head responded

Hi Dennis, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 18, 2024

I live in KY but have a second home in Blufton. Takes 2 months to get an appointment in KY.(Only 2 Techs). Dante got me in for my 80,000 mile check up in 2 days. He was very professional and kep More

by johnreverly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante Russo
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Jul 19, 2024 -

Audi Hilton Head responded

Hello, we're happy you found our staff to be so supportive during your experience here at Audi Hilton Head. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 07, 2024

I needed to be shuttled home and back and they were very accommodating. It is a very convenient service. More

by vkm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
Report | Print
Jul 08, 2024 -

Audi Hilton Head responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

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