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Audi Henderson
Henderson, NV
223 Reviews
Not your Typical Dealership
At Audi Henderson, our goal is to provide our clients with a level of service that is unmatched in the Automotive Industry. Whether you're looking for Audi sales, service, parts or accessories, we strive to do our best for you on each and every visit. As part of the locally owned Findlay Automotive Group, who has been doing business in Las Vegas and surrounding area for nearly 60 years, Audi Henderson has raised the bar on what a dealership should be. Our Friendly, professional staff and streamlined processes are designed with you in mind. Creating Audi fans and lasting relationships with our valued clients is what we're all about. Our store, much like our vehicles, is anything but typical. Visit Audi Henderson today and experience why we are one of the leading Audi dealerships in the country.
We work with the most exciting line of luxury automobiles and SUV's in the world.
Audis. We love them. As part of our "job" we get to race them, drive them, show them, sell and lease them, modify them, service, restore and fix them. Some of us even collect them. We get to share our enthusiasm with you and yes, we actually like showing up to work on Monday morning. Many of us eat, sleep and breathe Audi and we're not shy about sharing our knowledge and enthusiasm with you!
Locally owned and operated, that's a good thing.
We are part of the Findlay Automotive Group and 2021 will mark our 60th year selling cars in the Las Vegas Valley! No giant, corporate conglomerate here, the Findlay focus is on family and community. It is pretty nice knowing the local economy is served by us being here. It's also nice to know that we can be people, not just a number and as such, it's natural that we would treat you that way as well.
We take what we do seriously, we have fun doing it and we do it right!
We understand that actions speak louder than words and we are proud of the fact that we have been a 5-Time Magna Society Elite winner as well as a 6-Time Magna Society winner, including 2019! The fact is, our commitment to our customers and our brand is unparalleled, we're not saying we're perfect but we work hard to keep our mistakes to a minimum and this keeps you happy behind the wheel of your Audi. Audi Henderson, not your typical vehicles, not your typical typical dealership. Call or visit today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 AM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 223 reviews
July 24, 2024
My daughter and I recently helped our friend, Patty, buy a car and went to Ann Trakhman at Audi Henderson. It was by far the smoothest and most pleasurable car shopping experience we’ve ever experienced. An a car and went to Ann Trakhman at Audi Henderson. It was by far the smoothest and most pleasurable car shopping experience we’ve ever experienced. Ann was so attentive and made the process fun. If you are ever looking for an Audi or any car for that matter, go see Ann! I will only recommend Ann to my family and friends going forward! More
by Bella Imas
July 05, 2024
Buyer Beware: Fraudulent Dealer Transaction - out of state purchase I purchased a BMW M5 two months ago from Audi Henderson. The car was disclosed as having full car Paint Protection Film and being state purchase I purchased a BMW M5 two months ago from Audi Henderson. The car was disclosed as having full car Paint Protection Film and being in excellent condition. Just before purchasing the car I called the salesperson about a Private Party Inspection and talked me out of it, saying - Audi Henderson only sells great condition cars since they sell Audi and Lamborghini. I can trust their inspection process… And, “If anything isn’t right we will make it right….” The car was delivered to me where I live via transport. It was easy to see there was no paint protection film whatsoever. It had been removed leaving behind chipped paint and old adhesive from the film. There are also other material issues as a result of a substantial collision. Not only had the car been wrecked, but it had also been poorly repaired. The side of the car is not straight as a result of the accident and not repaired. Yes, it’s literally curved. According to multiple opinions of collision repair centers the repainted side of the car has been done poorly and will be costly to repair to the condition described in dealer sales correspondence. Within 1 business of delivery I let them know the issues and they asked me to get quotes to "make it right". So I had some sense of relief. My estimates ranged from $15,031-$16,166 to have the car brought back to the described condition in sales. These estimates did not include other damage - bent wheel, tire with a slash in the sidewall, and broken steering column cover all likely a result of the collision. When I sent them the numbers I waited but persistently and kindly followed up for weeks…. And I finally got a call. They would give me $1700 for repairs or buy back the car I just had delivered for $9k less than I purchased the car. When I let them know that was not an acceptable offer they said they would get back with me… They didn’t. I have followed up several times with the salesman John Wendt and he has asked the used car manager, Luke Malmedal and the GM Petar Apostolov, to call me back. They have ignored my requests. The used car manager, Luke Malmedal, admitted they made an untrue claim on the paint protection film. He then said Audi Henderson would do nothing about the non-disclosed accident, even though there is evidence of the dealer uncovering this in their “used car inspection process”. I was sold a car that was claimed to be in “excellent condition with full car paint protection film” and received a car with no film with substantial damage. I have extensive documentation from the dealer - videos sent through their website, video texts, text messages, emails, and phone log. The documentation shows their claims, descriptions, errors, and omissions. Audi Henderson has admitted this, acknowledging it in writing, but has made no effort to make it right, committing outright fraud as a result. Avoid at ALL costs. More
by Nick
Employees Worked With
May 30, 2024
Sale went well. They picked me up at the airport. Paperwork took way too long. They did assist me with Nevada and California DMV. They picked me up at the airport. Paperwork took way too long. They did assist me with Nevada and California DMV. More
by douglaslawson6
Employees Worked With
May 17, 2024
Cedric was great and got my issue fixed in a timely manner. Car is riding smooth! manner. Car is riding smooth! More
by J.DURLING
Verified CustomerEmployees Worked With
May 12, 2024
Our experience at Audi Henderson was so pleasant. Ann was so helpful and knowledgeable about the vehicle we were looking for. She really became an instant friend. We are very happy with our purchase Ann was so helpful and knowledgeable about the vehicle we were looking for. She really became an instant friend. We are very happy with our purchase and would recommend you look for Ann when you visit their dealership. You won't be disappointed. More
by rick@thorpcabinetry.com
Employees Worked With
May 11, 2024
Monique is a huge asset! If you are smart, you’ll keep her for the long-term! If you are smart, you’ll keep her for the long-term! More
by JEMOMFS
Employees Worked With
May 11, 2024
Stephany Radke and Gerry - master auto tech, always provide excellent service when I bring my Audi to the dealership for maintenance and upkeep. Very happy with the customer service and will only brin provide excellent service when I bring my Audi to the dealership for maintenance and upkeep. Very happy with the customer service and will only bring my Audi to Stephany and Gerry for service. They set the gold standard. Thank you both for helping me keeping my A3 in top condition More
by paulortiz0
Employees Worked With
Stephany Radke Service Dept and Gerry - Master Auto technician
May 10, 2024
My experience with Audi Henderson has been positive overall. From purchasing my car to the service appointments. The staff are always professional, friendly and helpful. overall. From purchasing my car to the service appointments. The staff are always professional, friendly and helpful. More
by raenicole82
Employees Worked With
Stephany
May 10, 2024
The service department is always friendly and prompt with the service of my Q5. I always appreciate my vehicle being returned back to my clean. the service of my Q5. I always appreciate my vehicle being returned back to my clean. More
by ltbills007
Employees Worked With
