Audi Henderson
Henderson, NV
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 AM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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new car, Service Transferred an S4 from California, they had two and sent the wrong one...it was similar in options so we rolled with it. The next day during the dayli Transferred an S4 from California, they had two and sent the wrong one...it was similar in options so we rolled with it. The next day during the daylight we noticed it had a lot of acid rain damage on the windows and paint, apparently this cannot come off so our loss. The car also had many rattles, which are now fixed (thanks to Julio who is great). Next up was the boost sensor, which turned into a wiring harness and 3 weeks, which then turned into needing a transmission at around 5000 miles. During it's time in the service bay I went to pick it up twice, which lasted about a few blocks before having to go back. At this point I started getting attitude from some of the service writers. After the issues, we were told maybe we could get out of it and into something for a similar monthly payment... from $599 to over 1000. No thanks. Next day we get a call saying they can take 10k more off. More
Great staff. Stands behind their product I purchased a 2010 S5 out of state and have been bringing it to Henderson Audi since I have owned it. I have had nothing but good experiences at this I purchased a 2010 S5 out of state and have been bringing it to Henderson Audi since I have owned it. I have had nothing but good experiences at this dealership. Appointments are always easy to get. Service lounge is clean and comfortable... very easy to get work done in (free wi-fi!), or just watch TV, or just browse at new Audis. On the 1-2 occasions where I have had to leave my car with them for additional work, the service advisors always do a great job of keeping in touch with you... whether by text, by phone or by email. Price is always fair, the work is always done correctly, and my car is always returned with a free wash. Cedric Daniels was my service advisor, and has always done a great job. I would definitely ask for him! I had the misfortune of needing some major engine work done, and my car was beyond the factory warranty. Cedric and the service manager Brice went above and beyond to work with Audi to get most of the work covered by Audi. If it wasn't for this dealership, I would have ended up spending way more money on the repair! More