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Audi Henderson
Henderson, NV
223 Reviews
Not your Typical Dealership
At Audi Henderson, our goal is to provide our clients with a level of service that is unmatched in the Automotive Industry. Whether you're looking for Audi sales, service, parts or accessories, we strive to do our best for you on each and every visit. As part of the locally owned Findlay Automotive Group, who has been doing business in Las Vegas and surrounding area for nearly 60 years, Audi Henderson has raised the bar on what a dealership should be. Our Friendly, professional staff and streamlined processes are designed with you in mind. Creating Audi fans and lasting relationships with our valued clients is what we're all about. Our store, much like our vehicles, is anything but typical. Visit Audi Henderson today and experience why we are one of the leading Audi dealerships in the country.
We work with the most exciting line of luxury automobiles and SUV's in the world.
Audis. We love them. As part of our "job" we get to race them, drive them, show them, sell and lease them, modify them, service, restore and fix them. Some of us even collect them. We get to share our enthusiasm with you and yes, we actually like showing up to work on Monday morning. Many of us eat, sleep and breathe Audi and we're not shy about sharing our knowledge and enthusiasm with you!
Locally owned and operated, that's a good thing.
We are part of the Findlay Automotive Group and 2021 will mark our 60th year selling cars in the Las Vegas Valley! No giant, corporate conglomerate here, the Findlay focus is on family and community. It is pretty nice knowing the local economy is served by us being here. It's also nice to know that we can be people, not just a number and as such, it's natural that we would treat you that way as well.
We take what we do seriously, we have fun doing it and we do it right!
We understand that actions speak louder than words and we are proud of the fact that we have been a 5-Time Magna Society Elite winner as well as a 6-Time Magna Society winner, including 2019! The fact is, our commitment to our customers and our brand is unparalleled, we're not saying we're perfect but we work hard to keep our mistakes to a minimum and this keeps you happy behind the wheel of your Audi. Audi Henderson, not your typical vehicles, not your typical typical dealership. Call or visit today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 AM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 223 reviews
May 19, 2020
I have been driving an Audi for almost 30 years and have had the good fortune of utilizing Henderson Audi Services for all repairs. They have been both professional and courteous. Monique Cochran, is the pe had the good fortune of utilizing Henderson Audi Services for all repairs. They have been both professional and courteous. Monique Cochran, is the person who i have come to depend on to expedite any problems that may arise with my car. She is an excellent communicator between the technicians who are responsible for keeping my car functioning superbly! Everyone at Henderson Audi deserves a 5 star rating as well as 2 thumbs up! They are are all to be commended! Y. McClinton More
by Ymcclinton
Employees Worked With
Monique Cochran
February 25, 2020
I really enjoyed my experience at Audi Henderson. They are very friendly and professional. I never felt like I was being pushed into buying anything. One of their sales personnel, Bruce Emens, helped trem are very friendly and professional. I never felt like I was being pushed into buying anything. One of their sales personnel, Bruce Emens, helped tremendously from the moment I first called until I bought my vehicle. I had gotten rear-ended that totaled my original car, and Bruce helped me find a nice replacement vehicle. More
by bryanamelgar
Employees Worked With
Bruce Emens
February 22, 2020
Tried to negotiate a price over email. They would not flex on price. Even though I showed them recent sale of comparable cars and prices. Price that have been dropping. The list price was average, but th flex on price. Even though I showed them recent sale of comparable cars and prices. Price that have been dropping. The list price was average, but their own mechanics report showed over $2000 in needed repair. When I brought it up they just told me if I bought an extended warranty that it would cover it. WHAT??? The low end warranty was almost $3k. Still would not work on price. Make sure you do some homework on the car and history and get a copy of their mechanics report, because they dont want to work and earn your business. Go to another dealer that will make you feel respected. Remember you do not have to buy from them. More
by C1
Employees Worked With
Elias, Sal
January 04, 2020
Great Experience I had a great experience. Roger, Dwight and the entire team made the process seamless and enjoyable, from selecting a car to financing and getting me I had a great experience. Roger, Dwight and the entire team made the process seamless and enjoyable, from selecting a car to financing and getting me out the door in time to celebrate New Year's Eve! More
by shelleeshine
Employees Worked With
Roger Choueiri, Dwight Crecelius
October 18, 2019
Great experience! I had a great experience at Audi Henderson, everyone I dealt with was very friendly and professional! I got a great deal on my new Audi and I was in a I had a great experience at Audi Henderson, everyone I dealt with was very friendly and professional! I got a great deal on my new Audi and I was in and out in just a couple of hours. I've purchased many vehicles over the years and this was by far the easiest transaction I've ever had. I look forward to many years of Audi ownership, thank you Audi Henderson! More
by Jordan C
Employees Worked With
Internet manager, sales and finance
March 13, 2019
Brand new car with brake problems My brand new Audi A4 was in the shop 5 times for brake problems with no answers or results. They insisted on performing the same “fix” each time, and My brand new Audi A4 was in the shop 5 times for brake problems with no answers or results. They insisted on performing the same “fix” each time, and each time my brakes ended up worse. I have never had so many problems with any vehicle. The service team was not interested in finding an actual solution. As a result, I got rid of my car after less than a year of ownership. Had I not gotten rid of my vehicle, I would have had to schedule yet another visit as the brake problem was still not fixed. Very disappointed with the purchase and customer care. I will not buy another Audi. More
by J. Cox
Employees Worked With
Dean Wride
December 09, 2018
New Audi Q5 I Had the pleasure of assisting a client of mine to purchase a new Audi Q5. My client is moving to LV so he went to Audi Henderson and made contact wi I Had the pleasure of assisting a client of mine to purchase a new Audi Q5. My client is moving to LV so he went to Audi Henderson and made contact with Zach Waugaman. Found the model he liked and I went to work on getting a deal done. All this would be done with me in Florida via text and phone. Zach is a true professional and passionate about the product. Within a few hours of getting the perfect model to fit my clients needs we had a deal ready. My client went in last night and bought the car. He told me the purchase process was smooth and they helped him drop his rental at the airport too. I highly recommend this dealer and you must ask for Zach when you make the call. More
by hwafl70
Employees Worked With
Zach Waugaman
March 21, 2017
Excellent Overall Experience, Top-notch Service After debating between a BMW X3 and an Audi Q5, I decided to purchase the Q5 at Audi of Henderson. Salesperson Joe Sirna was knowledgeable and had a n After debating between a BMW X3 and an Audi Q5, I decided to purchase the Q5 at Audi of Henderson. Salesperson Joe Sirna was knowledgeable and had a no-pressure-sale attitude. A year later I also purchased a Q7. Top-notch service, when visiting the Service Department I am usually greeted by a representative opening the door for me and offering a bottle water for my refreshment. More
by hawkman
Employees Worked With
Joe Sirna, Dwan Wride
September 22, 2016
Terrible Service I went in for the oil change special - 2 weeks later my check engine light comes on when I've never had issues with it before. I call the service depa I went in for the oil change special - 2 weeks later my check engine light comes on when I've never had issues with it before. I call the service department and they tell me I need to bring my car back for a diagnostic which will cost $150!!! So they mess up my car and then try to charge me to find out what they did to it? Screw them. After I take it in for a FREE diagnostic somewhere else I will be reporting them to the AG, BBB, and DMV. More
by kimberynichol
Employees Worked With
Dwayne
