Audi Henderson
Henderson, NV
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 AM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Nightmarish Experience: Avoid This Dealership at All Costs - A Warning to Steer Clear of This Dealership - Utterly horrendous experience with a 2022 e-tron GT purchase. - Relentless car issues turn Costs - A Warning to Steer Clear of This Dealership - Utterly horrendous experience with a 2022 e-tron GT purchase. - Relentless car issues turned it into an ongoing nightmare within a year. - Excruciatingly long wait for imported parts, with poor communication on updates. - Promised repairs extended to an agonizing month, only after persistent contact. - Problems resurfaced right after retrieval, leaving deep disappointment and regret. - Save yourself the trouble and steer clear of this dealership to avoid being taken advantage of. More
This review is more for the dealer an Audi Henderson. His name is MEL ASSAI, I was at Audi Henderson dealing with a car I purchased in October, the dealer I had then was horrible, I left regretting my de His name is MEL ASSAI, I was at Audi Henderson dealing with a car I purchased in October, the dealer I had then was horrible, I left regretting my decision and the more time that went on more issues came. I was pretty sure I was going to be stuck in this car that was damaged and not at all what I wanted or asked for at all. When I came back to Audi to try and resolve the issues I was introduced to Mel. I also that day brought backup because the previous salesman clearly used my being a female to his advantage . Mel was so patient he listen to every single thing I said, and I could tell he was listening understood where I was coming from and though I get why he couldn’t agree with me on some of the things I knew in my heart he was agreeing with me. The back up I brought was no idiot either he himself was a salesman, and he is pretty stubborn. Mel worked his magic and handled everything for me with class and most of all respect. He made sure I left with a BIG smile and helped me remember why I loved Audi. I just wish I had met Mel in October, it would’ve saved so much time, MONEY, and headaches. It’s soo important to know that there are amazing salesmen like Mel out there, if you are thinking about buying an Audi or lambo most definitely hit this guy up, you will not be sorry. More
Smooth transaction and very helpful staff made my car buying experience easy.Elias Monge at Audi henderson have given me his full attention to all my car needs. Thanks again for the great help! buying experience easy.Elias Monge at Audi henderson have given me his full attention to all my car needs. Thanks again for the great help! More
My latest visit was a disappointment, I purchased a certified pre-owned Mercedes from them, the wrong size tires were on the car, I had to replace them in April of 2022, it has been a year from the pur certified pre-owned Mercedes from them, the wrong size tires were on the car, I had to replace them in April of 2022, it has been a year from the purchase date and I understand that, but the wrong size tires were placed on the vehicle by them, and they said that there is nothing they can do. I am still out the money to replace the tires that they sold me the vehicle with, not what I would consider good service. More
I have been to a few dealerships in Henderson and this one was great! Elias was top notch...We were looking for a Q8 new or used and actually wanted an SQ8 to be specific. I looked at Porsche's and Cadi' one was great! Elias was top notch...We were looking for a Q8 new or used and actually wanted an SQ8 to be specific. I looked at Porsche's and Cadi's etc. He met us as we were at a dealer next door looking and came by to see new cars there, he LISTENED to what we wanted and because he knew his stock...found us the car we wanted ASAP! Even if the exact model would not have been there i felt that we still would have purchased an Audi that day. WE were not in a hurry and yet ready to get what we wanted. Great local dealer feel and everyone there was great. We will shop there again and recommend the dealership and our Salesman to anyone looking!! More
On our recent trip to Las Vegas, we stopped at Audi Henderson. From the moment we arrived , we were greeted by Elias Monge. Who was very professional, friendly and knowledgeable. He answered all our qu Henderson. From the moment we arrived , we were greeted by Elias Monge. Who was very professional, friendly and knowledgeable. He answered all our questions and made the transaction quick and easy. Since we are from out of state and could not take the car with us that day, Elias went above and beyond and arranged storage. He also contacted me the day before we were scheduled to pick up the car, to arrange a Lyft from the airport. He then took the time to sit and familiarize us with our new vehicle. From sales to finance, these folks are great! We were able to work a deal and get the Q8 we wanted for some time. Something we were unable to do working with our local Audi Dealer. Thanks to Elias, Audi Henderson, will have a returning customer. More
My wife needed a SUV and saw the one she wanted at Audi Henderson. I inquired, reviewed, worked out a price and obtained the vehicle hassle free. The experience was very pleasant and professional dealing w Henderson. I inquired, reviewed, worked out a price and obtained the vehicle hassle free. The experience was very pleasant and professional dealing with Elias Monge. They will be my dealer of choice from here on out. More
We had experienced a couple bad dealerships, so it was really nice when you find one that treat you like they actually care about the service they provide and about you. Elias was great and all their team really nice when you find one that treat you like they actually care about the service they provide and about you. Elias was great and all their team. They went out their way to make this deal work. Thank you so much. 5 stars ⭐️ More
My experience with this dealership is nothing short of outstanding. Elias was accommodating, knowledgeable and attentive. I walked out with a brand-new car with a trade-in. Elias, Sal, and Twala made th outstanding. Elias was accommodating, knowledgeable and attentive. I walked out with a brand-new car with a trade-in. Elias, Sal, and Twala made this process effortless. Thank you, Elias for all your help. I’m very satisfied with my purchase. More
This was our first time purchasing a vehicle from Audi, and we couldn’t have asked for a better experience. Elias was fantastic, and made the process extremely convenient – most of our interactions were ov and we couldn’t have asked for a better experience. Elias was fantastic, and made the process extremely convenient – most of our interactions were over the phone, but the service we received was still top-notch. He made us feel comfortable and secure in our decision with how knowledgeable and transparent he was throughout the whole process. Will definitely be returning and asking for his help again! More