
Audi Hawthorne
Hawthorne, NY
By Type
282 Reviews of Audi Hawthorne
Great experience upgrading our car We sought to upgrade our Audi Q5 to a Q7 and Jason, Nick, & Paola seamlessly assisted us with processing all the paperwork necessary to get our new ce We sought to upgrade our Audi Q5 to a Q7 and Jason, Nick, & Paola seamlessly assisted us with processing all the paperwork necessary to get our new certified pre-owned vehicle. Jason was not pushy at all and totally understood our situation. He was genuine in his approach and was willing to work with us on making sure we made a purchase that fit within our budget. Since we couldn't close our deal in the same day due to timing conflicts, Jason came in on his day off to see the deal through & continued to follow up with my wife and I following the deals closure for anything we needed. Paola & Nick assisted with making the deal seamless with paperwork and pricing as well. They allowed us the time we needed to sufficiently read what we were signing up for and running our numbers to make sure everything was correct with our budget. They were not the typical pushy car salesman and quickly responded to any questions or issues we had. The process took a couple hours but it was worth it. When the vehicle was ready Christopher assisted us with showing all the features and answering questions we had related to the car's functionality. He was really nice, patient, and he seems like he's got a bright future. My wife and I love the new vehicle and it was an awesome purchase. Thank you Audi Hawthorne for all your assistance and putting us in a great position for our future. We truly appreciate everything you've done for us & will continue to refer people to you as our experience was totally positive. More
Top Shelf After having less than stellar experiences from other dealers in the past, it was very refreshing to do business with Audi Hawthorne. Aniello was prof After having less than stellar experiences from other dealers in the past, it was very refreshing to do business with Audi Hawthorne. Aniello was professional, and worked hard to make sure I was very satisfied. The delivery process was fast, and easy, thanks Paola! More
First Class Service From the first informational phone call to leaving the lot with our newly purchased Q7 the service from the team at Audi Hawthorne was exceptional. D From the first informational phone call to leaving the lot with our newly purchased Q7 the service from the team at Audi Hawthorne was exceptional. Devin was professional, courteous, responsive and rather knowledgeable regarding the Audi brand and what it offers. He provided all the information we needed to make our decision without pressure or un-welcomed coercion. Paola was rather friendly and inviting. With all paperwork in order, closing was quick and efficient. She made the process seamless and enjoyable. My husband and I were rather impressed with Christopher's detailed knowledge of the vehicle. His enthusiasm was contagious. By the time we drove off the lot, we were 100% confident and excited about our purchase. More
Treated So Well Aniello made purchasing my new A4 a simple and fun experience, providing all of the information I needed without any pressure. He was responsive to al Aniello made purchasing my new A4 a simple and fun experience, providing all of the information I needed without any pressure. He was responsive to all of my questions and always followed up in a professional and timely fashion. More
Professional, Seamless Car Buying Experience We just picked up our new Audi Q7, completing our most enjoyable, professional, and efficient car shopping and leasing experience! It started with a We just picked up our new Audi Q7, completing our most enjoyable, professional, and efficient car shopping and leasing experience! It started with a lot of back and forth emails and phone calls with Aniello, who was super responsive and always clear in his replies. While the Q7 my wife wanted was not initially in inventory, Aniello was able to find her an alternative that not only met her specific taste, but kept us in the budget and pricing terms we were looking for. We were coming off of an X5 lease, so it was going to take a lot to get us to deal with switching brands. Aniello and Audi Hawthorne made the switch back to Audi worthwhile. Also, the paperwork and pickup experience was flawless and enjoyable. Paola had everything in order, so it was quick and efficient. Chris wowed my wife and kids as he walked us through all the amazing technology in the Q7. The dealership is brand new, very clean and inviting. Highly recommend it all! More
S5 guy Nice and clean dealership with lots of inventory and friendly staff. they will work with you and get you what you need. Go visit Audi Hawthorne and yo Nice and clean dealership with lots of inventory and friendly staff. they will work with you and get you what you need. Go visit Audi Hawthorne and you will not be disappointed. More
I’ll be back! Came from out of state to purchase a great priced, late model SUV. Vehicle was as advertised and we were treated as VIPs from start to finish! My sale Came from out of state to purchase a great priced, late model SUV. Vehicle was as advertised and we were treated as VIPs from start to finish! My salesman, Bobby Channan and the Sales Manager, Al, were simply straight forward and a pleasure to work with. Business a manager, Paola, was extremely knowledgeable and offered insight to additional options that proved valuable. Their tech Chris took the time to thoroughly explain the many high tech functions to a dinosaur like me. Would recommend these specific individuals and this dealership to all of my friends and family. I’ll be back to buy again! More
Pleasure to work with I recently leased an Audi S4....I know exactly what I wanted and am a car guy.....one thing I hate is when I know more about a car than the salespeopl I recently leased an Audi S4....I know exactly what I wanted and am a car guy.....one thing I hate is when I know more about a car than the salespeople. Rafael was s pleasure to work with and was very knowledgeable about the Audi lineup. He quickly understood my needs and was helpful in getting me what I wanted on a short time frame. The sales manager Ken was also very helpful and easy to work with. They wanted my business and worked hard on pricing as well. GREAT EXPWRIENCE David More
Excellent and calm Matt took his time was not pressuring me and answered any questions I had to the best of his knowledge If he was not sure of a question he got me the Matt took his time was not pressuring me and answered any questions I had to the best of his knowledge If he was not sure of a question he got me the answer More
Great Experience Highly recommend Matt, Paola, Chris, and the rest of the Audi Hawthorne team. The dealership is well designed for both sales and service. Overall, i Highly recommend Matt, Paola, Chris, and the rest of the Audi Hawthorne team. The dealership is well designed for both sales and service. Overall, it was a great experience. More