Audi Hawthorne

Please be wary of this dealer We purchased a used Subaru Legacy from Audi 3 months ago. I immediately brought the vehicle back and I complained of several issues. They kept my vehi We purchased a used Subaru Legacy from Audi 3 months ago. I immediately brought the vehicle back and I complained of several issues. They kept my vehicle for over 3 weeks total twice and the car has the same issues it had from the day they sold it to me. I usually do not complain but this car needed so much and their service manager actually said they do not understand how to work on Subaru's and only know Audi's. What mechanic doesn't know how to fix brakes and struts? A deceiving dealership. Felt Iike dealing with a shady used car dealer. This is my son's first vehicle and we've spent a fortune between brakes, struts and steering issues. A beautiful glass building with no integrity. Please be wary. A horrible reputation shows more then a beautiful building, people listen. More

Thank you Aniello! I recently purchased a new 2018 Q5 here. As everyone knows, car buying can be a difficult, stressful and uncomfortable experience. Aniello made the I recently purchased a new 2018 Q5 here. As everyone knows, car buying can be a difficult, stressful and uncomfortable experience. Aniello made the experience flawless and was such a professional. I never felt like I was being sold (the car sells itself anyway) and his follow up has been great. I highly suggest this dealership. Ask for Aniello. You won't be disappointed! More

Responsive, Knowlegable and friendly. Overall great experience!! It was a pleasure dealing with Aniello during the entire sales process which was completed in only a couple of days. Luis Overall great experience!! It was a pleasure dealing with Aniello during the entire sales process which was completed in only a couple of days. Luis was extremely helpful and knowledgeable about the car and all of its features. More

Two new vehicles in 3 months I wouldn't have gone back the 2nd time if the first time wasn't great too. Thanks to all those in sales at Audi Hawthorne. I wouldn't have gone back the 2nd time if the first time wasn't great too. Thanks to all those in sales at Audi Hawthorne. More

Great experience The Audi Hawthorne dealership is new, well organized and staffed by friendly and attentive folks! Aniello was excellent as the sales rep - very acces The Audi Hawthorne dealership is new, well organized and staffed by friendly and attentive folks! Aniello was excellent as the sales rep - very accessible, friendly, and committed to the customer experience. Luis was excellent in providing the technical support and explanations. Both are convincing in representing Audi and a customer focus. I look forward to an ongoing relationship. More

Unbelievable Your sales associate was great he gave me a price that was spot on. There should be more salesman like him in the world. Thanks again. Your sales associate was great he gave me a price that was spot on. There should be more salesman like him in the world. Thanks again. More

Exceptional experience (again!!) This is the second time that I’ve worked with Rafael to lease a new Audi. First, on a personal note Rafael is fabulous! He’s sharp and fun and his abi This is the second time that I’ve worked with Rafael to lease a new Audi. First, on a personal note Rafael is fabulous! He’s sharp and fun and his ability to listen and to deliver the right vehicle at a great price are what make working with him such a pleasure. Loving my Q5 and I recommend Rafael without hesitation. I will definitely be back! More

Quick and easy From beginning to end everyone who I dealt with was competent and efficient. The look of the dealership was high end matching the standard of the vehi From beginning to end everyone who I dealt with was competent and efficient. The look of the dealership was high end matching the standard of the vehicle. More

Excellent experience dealing with Lindsay Wolff! We came to Audi Hawthorne as previous Audi owners from another dealership. Lindsay noticed us as we stood unattended and immediately made us feel lik We came to Audi Hawthorne as previous Audi owners from another dealership. Lindsay noticed us as we stood unattended and immediately made us feel like we were the most important people in the room. His approach was respectful, articulate, patient and friendly. In the following week or so, once the deal was agreed upon and papers were smoothly signed with Kurt, Luis spent an inordinate amount of time with me on everything technology-related and left me with two phone numbers to reach him if ever I needed refreshing or had new questions/concerns. Could not have asked for better attention! More

Outstanding tech support I had a problem connecting Homelink to my garage door system. This went on for 6 months. Luis came out to my house and fixed the problem in 5 minutes. I had a problem connecting Homelink to my garage door system. This went on for 6 months. Luis came out to my house and fixed the problem in 5 minutes. It took some creativity but he researched a solution that actually worked. Outstanding service and a pleasure to deal with. More