
Audi Gwinnett
Duluth, GA
Filter Reviews by Keyword
By Type
Showing 462 reviews
I was in the dealership January of 2011 looking for a new 2011 Q5 3.2Premium Plus. Not only were we greeted warmly upon arrival. Robert provided one of the best car buying experience i have had, He truly gav 2011 Q5 3.2Premium Plus. Not only were we greeted warmly upon arrival. Robert provided one of the best car buying experience i have had, He truly gave the phase "customer service" a new meaning and raised the bar for everyone else. He has been extremely friendly through the entire car buying experience and even great support after the sale, willing to assist in anyway possible. If he doesn't know the answer to a question, he is very willing to point me at the right direction. The price i paid for my 2011 Q5 3.2 Premium Plus was very reasonable and better then i have been offered at 4 other dealers in the area. I expect to be back for all services and maintenance for my current vehicle and will definitely be back to this dealership for a new vehicle in the future. More
I had just moved to the Atlanta area and one day I happened to stop by Gwinnett Audi, really just out of boredom. I had a fantastic 1994 BMW with 219,000 miles on the clock, so I was getting curious a happened to stop by Gwinnett Audi, really just out of boredom. I had a fantastic 1994 BMW with 219,000 miles on the clock, so I was getting curious about something newer. While out front, I had just enough alone time to study and zero in on a couple of A4s that I wanted to look at. I had no intention of buying that day, or even in the next couple of months, but a gentleman of the finest caliber named Robert Wallace offered to let me drive one of the cars anyway, without any of the oft-heard-of car sale creepiness. Of course, one drive was all it took. I did go home and mull it over for a couple of days at least but once I decided it was time, the team at Gwinnett Audi, most specifically Robert Wallace, made the process incredibly easy. This was my first vehicle purchase ever, yet all of the paperwork was explained clearly and mercifully quickly. I work for a financial institution and am a fanatic car researcher, so granted I know what details to look for, but I never had to argue or even negotiate as they made a very reasonable deal for me on the first shot. I did not wind up with the first car I drove, but rather an even nicer one that they had received since my first visit. The service department has been very courteous and attentive, though I have to admit I cannot afford all that they offer, but I will still bring the car in for basic needs such as oil changes and of course any warranty items, should they arise. I almost felt like I was in my own office while here, meaning I felt like the folks here were genuinely taking care of their customers and not trying to cheat them. For this reason, I will plan on buying here again and I will send my family and friends here. More