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Audi Gwinnett
Duluth, GA
460 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 460 reviews
August 24, 2024
Don't believe the 5* rating. This service dept is the worst at answering calls. Don't know how they stay in business with such bad crm. They just don't answer & are very bad abou This service dept is the worst at answering calls. Don't know how they stay in business with such bad crm. They just don't answer & are very bad about returning messages taken by the answering system. At the end of the day, a service shop is only as good as the mechanic you may be lucky enough to get, but things like not answering makes any experience worse. Go elsewhere if your have a choice. More
by jamro
Employees Worked With
Jeff Bradberry, Glen Phelts, Timothy Goodale, Josh Campbell
February 19, 2024
Quick and easy sale. Justin did a good job showing us the vehicle and was very responsive to my communications. No pressure sales and a very decent trade in valuation. Justin did a good job showing us the vehicle and was very responsive to my communications. No pressure sales and a very decent trade in valuation. More
by Denzil_wasson
Employees Worked With
Justin Eun
February 01, 2024
I had my Audi Q7 serviced yesterday, was able to get an appointment quickly. Quick check in, no waiting, Excellent experience with the service department. Glen Phelps is a pleasure to work with, pleasant, appointment quickly. Quick check in, no waiting, Excellent experience with the service department. Glen Phelps is a pleasure to work with, pleasant, Professional And helpful, I have purchased two cars from them in the last six years and never had any problems with this Dealership. More
by catsway100
Employees Worked With
I didn’t rate the people I haven’t worked with., Glen Phelts
December 01, 2023
Audi Gwinnett’s technician, Matthew, is always thorough. I trust him to work on my vehicle any day. You can tell he is passionate about his work. I trust him to work on my vehicle any day. You can tell he is passionate about his work. More
by Belindagordon15
Employees Worked With
Matthew & Patrick
October 16, 2023
Brought my s3 for pods recall and was extremely pleased with the service! Chris was communicative and informative throughout the process! As much as I dislike going to the dealer (I work in the industry), with the service! Chris was communicative and informative throughout the process! As much as I dislike going to the dealer (I work in the industry), Chris made the experience perfect! More
by adammiles
Employees Worked With
Chris
