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Audi Great Neck - Service Center

Great Neck, NY

4.9
756 Reviews
Call Service Center (516) 829-2834

756 Reviews of Audi Great Neck - Service Center

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December 17, 2023

Great experience. Very professional and updated me the entire time while I waited. Matt was able to accommodate when specific tires weren't in stock - Matt reached out More

by Devin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2023 -

Audi Great Neck responded

Hi Devin, thank you for the kind words! We're glad Matt was able to assist you and find the tires you needed. We appreciate your feedback and hope to serve you again in the future.

December 16, 2023

Great service and communication during my visit . Professional staff with special attention to detail. Resolved all issues. Thank you . More

by Jerome Schmeltz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Faccio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : , Mustafa Karimbaksh
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Dec 18, 2023 -

Audi Great Neck responded

Hi Jerome! Thank you for your kind words and positive feedback. We strive to provide excellent service and attention to detail, so we're delighted to hear that we met your expectations. Thank you for choosing us!

December 14, 2023

Always professional and courteous . Comfortable and friendly and clean environment. Car always serviced and well taken care of. More

by Wagnerromero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2023 -

Audi Great Neck responded

Thank you for your kind words! We appreciate your feedback and hope to serve you again soon.

December 12, 2023

Staff very attentive and professional. Grace Lim was truly caring and clear about what was happening with my car More

by ldroal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grace Lim
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Dec 12, 2023 -

ldroal responded

5 stars for Grace Lim

Dec 13, 2023 -

Audi Great Neck responded

We're happy to hear that our staff, especially Grace Lim, provided you with attentive and professional service. We strive to ensure clear communication and genuine care for our customers. We appreciate your feedback!

December 10, 2023

Quick, no nonsense, friendly and professional service. I will Highly recommended this place for Audi owners. More

by ajg410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2023 -

Audi Great Neck responded

Thank you so much for your kind words and 5-star review! We're thrilled to hear that you had a great experience with our service department. We appreciate your recommendation and look forward to serving you and other Audi owners in the future.

December 09, 2023

The Absolute Best service! Everyone is extremely knowledgeable and efficient at what they do! They are the only place i trust to service my car! More

by Leomaster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2023 -

Audi Great Neck responded

Thank you so much for your kind words and for trusting us with your car. We pride ourselves on our knowledgeable and efficient team, and we're thrilled to hear that you had such a positive experience with our service. We appreciate your support!

December 03, 2023

Grace was fantastic! She took care of everything and made sure my car was ready to go when I returned. More

by Arene1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grace
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Dec 04, 2023 -

Audi Great Neck responded

We're thrilled to hear that Grace provided excellent service and ensured your car was ready for you. We appreciate your feedback and look forward to serving you again in the future.

December 02, 2023

Wonderful customer service, minimal wait time. Thorough examinations and videos provided, very knowledgeable staff. Thanks! More

by Ijanas13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mustafa Karimbaksh
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Dec 04, 2023 -

Audi Great Neck responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our customer service and staff. We appreciate your feedback and hope to continue providing you with excellent service in the future.

December 01, 2023

Service was excellent. Ride to and from my office? What else can you ask for! More

by DFlanzig
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2023 -

Audi Great Neck responded

We're thrilled to hear that our service exceeded your expectations and that our transportation options were convenient for you. We appreciate your feedback and hope to serve you again soon!

December 01, 2023

Never have any issues. Everyone is always friendly and up front with anything related to service and suggest and ask first before doing extra work that might be required. More

by Charlootz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Lim
Report | Print
Dec 04, 2023 -

Audi Great Neck responded

Thank you so much for your kind words and for taking the time to share your positive experience with us. We appreciate your trust and look forward to serving you again soon!

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