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Audi Great Neck - Service Center

Great Neck, NY

4.9
754 Reviews
Call Service Center (516) 829-2834

754 Reviews of Audi Great Neck - Service Center

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December 14, 2023

Always professional and courteous . Comfortable and friendly and clean environment. Car always serviced and well taken care of. More

by Wagnerromero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2023 -

Audi Great Neck responded

Thank you for your kind words! We appreciate your feedback and hope to serve you again soon.

December 12, 2023

Staff very attentive and professional. Grace Lim was truly caring and clear about what was happening with my car More

by ldroal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grace Lim
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Dec 12, 2023 -

ldroal responded

5 stars for Grace Lim

Dec 13, 2023 -

Audi Great Neck responded

We're happy to hear that our staff, especially Grace Lim, provided you with attentive and professional service. We strive to ensure clear communication and genuine care for our customers. We appreciate your feedback!

December 10, 2023

Quick, no nonsense, friendly and professional service. I will Highly recommended this place for Audi owners. More

by ajg410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2023 -

Audi Great Neck responded

Thank you so much for your kind words and 5-star review! We're thrilled to hear that you had a great experience with our service department. We appreciate your recommendation and look forward to serving you and other Audi owners in the future.

December 09, 2023

The Absolute Best service! Everyone is extremely knowledgeable and efficient at what they do! They are the only place i trust to service my car! More

by Leomaster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2023 -

Audi Great Neck responded

Thank you so much for your kind words and for trusting us with your car. We pride ourselves on our knowledgeable and efficient team, and we're thrilled to hear that you had such a positive experience with our service. We appreciate your support!

December 03, 2023

Grace was fantastic! She took care of everything and made sure my car was ready to go when I returned. More

by Arene1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grace
Report | Print
Dec 04, 2023 -

Audi Great Neck responded

We're thrilled to hear that Grace provided excellent service and ensured your car was ready for you. We appreciate your feedback and look forward to serving you again in the future.

December 02, 2023

Wonderful customer service, minimal wait time. Thorough examinations and videos provided, very knowledgeable staff. Thanks! More

by Ijanas13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mustafa Karimbaksh
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Dec 04, 2023 -

Audi Great Neck responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our customer service and staff. We appreciate your feedback and hope to continue providing you with excellent service in the future.

December 01, 2023

Service was excellent. Ride to and from my office? What else can you ask for! More

by DFlanzig
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2023 -

Audi Great Neck responded

We're thrilled to hear that our service exceeded your expectations and that our transportation options were convenient for you. We appreciate your feedback and hope to serve you again soon!

December 01, 2023

Never have any issues. Everyone is always friendly and up front with anything related to service and suggest and ask first before doing extra work that might be required. More

by Charlootz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Lim
Report | Print
Dec 04, 2023 -

Audi Great Neck responded

Thank you so much for your kind words and for taking the time to share your positive experience with us. We appreciate your trust and look forward to serving you again soon!

November 30, 2023

Service department was excellent. Mustafa is the best service advisor that you could ask for, always available and helpful. More

by bpinder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mustafa Karim
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Dec 04, 2023 -

Audi Great Neck responded

Thank you for taking the time to share your experience with Mustafa. We are so glad to hear he provided a positive experience for you! We look forward to serving you again soon.

November 29, 2023

Service department was excellent. I dealt with Andrew Pennacio who handled every step of my experience in a superb manner. Thank you to Biener Audi service!! More

by Ekutner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Pennachio
Report | Print
Dec 01, 2023 -

Audi Great Neck responded

Thank you for your kind words and positive feedback on our service department. We're thrilled to hear that Andrew provided you with a superb experience. We appreciate your support and look forward to serving you again.

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