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Audi Great Neck - Service Center

Great Neck, NY

4.9
756 Reviews

756 Reviews of Audi Great Neck - Service Center

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January 13, 2024

The staff, service personnel are extremely courteous and knowledgeable. Easy to make appointments either on the website or on the phone. Reasons that we have been purchasing vehicles from this dealership (3 More

by i5683uvm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Audi Great Neck responded

Thank you for your kind words and continued support over the past 10 years! We're thrilled to hear that you find our staff courteous and knowledgeable. Making appointments has never been easier with our website and phone options. We appreciate your loyalty, despite the proximity of another dealership.

January 12, 2024

Jeremy was exceptional as my advisor an did a great job assisting me with my needs More

by vincentfattizzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Audi Great Neck responded

Hi Vincent, thank you so much for your kind words! We're thrilled to hear that Jeremy provided exceptional assistance and met your needs. We appreciate your feedback and look forward to serving you again in the future!

January 05, 2024

Great car service experience. Clean, friendly and efficient. I waited for my vehicle and it was completed quickly. More

by Datter1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Audi Great Neck responded

Thank you for sharing your positive experience with our car service. We strive to provide excellent service, and we hope to see you again in the future!

January 01, 2024

Christiana was great and provided exceptional service. I was called ahead of time. Thank you More

by Cdfilpo30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Audi Great Neck responded

Thank you so much for taking the time to share your experience! We appreciate your feedback and hope to continue providing top-notch service in the future.

December 30, 2023

It was great service and my problem solved by Matt. He was great. He tried to connect with me during the service More

by Md karim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Audi Great Neck responded

We're glad to hear that Matt provided great service and was able to solve your problem. If you have any further questions or need assistance, feel free to reach out.

December 30, 2023

Jeremy was exceptional as my advisor he did a really a good job in assisting me with my needs. More

by willybear3634
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Audi Great Neck responded

We're thrilled to hear Jeremy provided exceptional assistance with your needs. We appreciate your positive feedback and look forward to continuing to serve you.

December 28, 2023

The service was excellent and the representative also provided top notch service and addressed all concerns, More

by Chris david
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mustafa
Dec 29, 2023 -

Audi Great Neck responded

Hi Chris, thank you so much for your kind words! We appreciate your feedback and look forward to serving you again in the future.

December 27, 2023

The dealer provided very god outstanding service. Not much more that I can add to it. More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Audi Great Neck responded

Hi Rob, thank you for your kind words and positive feedback! If you have any further questions or need assistance, feel free to reach out.

December 25, 2023

Excellent service. Courteous and polite. Always paying attention to details. Best all around service period More

by Rocojocaru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Audi Great Neck responded

Thank you for taking the time to share your experience with Audi Great Neck! We look forward to serving you again in the future!

December 20, 2023

Great service and the staff is very professional and courteous. The entire experience is wonderful with no hassle which makes it a pleasure to go the dealership. More

by anna.binninger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Audi Great Neck responded

Hi Anna, thank you so much for your kind words! We strive to provide excellent service and make your visit hassle-free. We look forward to serving you again in the future!

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