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Audi Great Neck - Service Center

Great Neck, NY

4.9
756 Reviews

756 Reviews of Audi Great Neck - Service Center

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April 30, 2014

Very good service I was pleased by Louis Del Balzo. He picked up and delivered my car serviced and ready to go. He was a very helpful and was on time and kept me very More

by bvera00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Del Balzo, Louie Del Balzo
April 30, 2014

Service Rendered!! I have purchased multiple cars from Biener Audi (Q7 Sline and S6) and I only trust Louis Del Balzo with the service of my car. He is the only reason More

by kato4174
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Del Balzo, Louie Del Balzo
April 30, 2014

Great Service!! Louis is professional, courteous, and great at his job. Highly recommend taking your car to him at Beiner Audi. He and his crew will take good care of More

by Bessbess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis del Balzo, Louie Del Balzo
April 22, 2014

CPO work Bought an S5 Cab CPO. When i picked up the car i had a grind and a shimmy. Not as it should be. Took it in to service. Louis was super helpful. More

by fkah
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Louis Del Balzo
January 06, 2013

The service dept is an unorganized mess or so it seems like it. Dont even bother asking for a loaner. My regularly due maintenance was supposed to be done in one or 2 hours or so said the service dept on More

by lookingforsomeservice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service dept
July 20, 2012

I did ask dealer to change the cabin filter and they never did it and I have it caple other small issue like they really not fear when you talk with them on the phone etc More

by piszak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
counter people
July 17, 2012

They surprise you with a $132 fee to "diagnose your problem," even if you have already targeted the issue. I was blindsided by this fee, as they did not mention anything about it when I called to More

by Dracula Gottfried
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jackie
April 24, 2012

I went in for service on my new car. Jackie has been a great person to deal with :). She was extremely knowledgable and helpful! She explaines everything in detail and even went out of her way to save me More

by Mrwiggles923
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie
June 23, 2011

we have owned many Audi , and can get a medium level of service and respect. This last year or so we have found Steve - Service Manager to be unwilling to correct service issues in a timely fashion. Furt More

by mc2nyc2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve - Service manager
May 29, 2011

I bought a 2005 audi A4 from their used car lot. Nice looking car but what a lemon. I had a check engine light that need to be fixed. First, they dont care about your problem or how long you have been wa More

by cesar333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Who cares
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