Audi Great Neck - Service Center

Biener Audi Service Department - Louis Del Balzo Louis sets up the date, we go in and drop the car, and it's done in a few hours. He even picks us up at the local Long Island Railroad. No worries. Louis sets up the date, we go in and drop the car, and it's done in a few hours. He even picks us up at the local Long Island Railroad. No worries. When we arrive--he greets us by name, which to us--is amazing. BIENER AUDI service department is very efficient and easy. More

Louie I live in Manhattan I purchased my new 2014Audi a6 at beiner Audi because I like the way Louie took care of my q7 . Louie is professional and takes I live in Manhattan I purchased my new 2014Audi a6 at beiner Audi because I like the way Louie took care of my q7 . Louie is professional and takes pride in his work. More

A5 Service Whenever my Audi A5 needs service, Lou takes care of everything needed including assistance in arranging for transportation. He makes the entrée expe Whenever my Audi A5 needs service, Lou takes care of everything needed including assistance in arranging for transportation. He makes the entrée experience "stress free" and is always a professional and polite. Lou is the reason I use the service department at his dealership! Thanks Lou! More

Confidence For over nine years I have brought my car to Louis and have always left it with him KNOWING the right thing will be done. The right thing in every se For over nine years I have brought my car to Louis and have always left it with him KNOWING the right thing will be done. The right thing in every sense of the word from fixing what needs to be fixed to NOT fixing what doesn't need to be done, to arranging for a loaner. He is the reason I would suggest this dealer to anyone. He is knowledgeable, professional, and always on his game. More

Makes Service a Pleasant Experience I've been going to Louie for 7 years now. Louis is the reason that I left BMW and continue to buy Audi. Louie is easily reached via email to schedul I've been going to Louie for 7 years now. Louis is the reason that I left BMW and continue to buy Audi. Louie is easily reached via email to schedule both simple and complex service visits. He provides a personal experience that you don't usually get with a dealer service center. I am always confident that Louie has my best interest in mind and that is why I continue to go to Beiner despite being closer to another Audi dealer. I used to dread going to BMW service centers - now I never mind bringing my Audi in when I need service. More

Best in the business! Louis is the most able, professional and personable service advisor I have dealt with in the many years I have owned cars of all kinds. In fact, alth Louis is the most able, professional and personable service advisor I have dealt with in the many years I have owned cars of all kinds. In fact, although I am interested in now buying a new car other than Audi, I am having difficulty in deciding to do so because I will not have Louis if I decide to go with a different make. More

Why to buy an Audi from Biener - Louie Del Balzo I bought my first Audi S5 from Biener Audi and although I live 25 miles away and there are other Audi dealers closer, for the first service I took it I bought my first Audi S5 from Biener Audi and although I live 25 miles away and there are other Audi dealers closer, for the first service I took it back to where I bought it. What a pleasant surprise was in store for me - As I pulled in through the service entrance a gentleman approached and greeted me by name - that was the first time I met Louie Del Balzo. The rest is history. A phone call is all that is ever needed and Louie takes care of everything. He even gave me his cell phone number in case he was out of the office when I called. Louie is like the concierge at a 6 Star Hotel who knows all your wants and desires - and his only goal is to make you happy. No matter whether an issue was large or small Louie would treat it as if it was the most important thing in the world. I have recommended relatives and friends to Biener for the service as much as for the competent sales staff, maybe even more. And when it was time for my new RS5 where did I go? Straight back to Biener for it - why would I go anywhere else? More

Always a pleasure! Louie is always upbeat and courteous. He is very friendly and very accommodating with appointments and even "walk-ins." He has a good memory and alway Louie is always upbeat and courteous. He is very friendly and very accommodating with appointments and even "walk-ins." He has a good memory and always remembers you. If you need any help with your Audi, go see Louie! More

Excellent Service I have had the pleasure of working with Louie as a service adviser for many years now. He is as professional as it gets. No matter how busy he is, h I have had the pleasure of working with Louie as a service adviser for many years now. He is as professional as it gets. No matter how busy he is, he makes you feel like you are his only customer. He provides solid advise when requested and is always very professional. I can honestly say that he is a very big part of the reason why I drive Audis. More

Great service by Louie Been a client @ Biener for the past 3 years. Louie is my service rep., he is the best. Always answers my questions and gets the job done. Very happy Been a client @ Biener for the past 3 years. Louie is my service rep., he is the best. Always answers my questions and gets the job done. Very happy with my service. Always a pleasure working with people that know their job!! More