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Audi Great Neck - Service Center

Great Neck, NY

4.8
760 Reviews
Call Service Center (516) 829-2834

760 Reviews of Audi Great Neck - Service Center

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February 01, 2024

Everything was great. Loaner car was nice. Have been using Audi service for years. Thanks More

by express13
Recommend Dealer
Yes
Employees Worked With
Pierre Abizeid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Weston, Jeremy DeJesus
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Feb 02, 2024 -

Audi Great Neck responded

Thank you for your kind words and for being a loyal customer. We appreciate your continued support and look forward to serving you for many more years. Thank you!

January 31, 2024

Andrew was exceptional service was fantastic as always I've been with you guys quite a number of years and your services what makes all the difference.peace of mind is as important as quality and dependab More

by ICOLARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew P
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Feb 01, 2024 -

Audi Great Neck responded

Thank you so much for your kind words and loyalty over the years. We're thrilled to hear that our service has consistently met your expectations and provided you with peace of mind. Your satisfaction means the world to us.

January 29, 2024

Service Rep was excellent. He kept me informed and also got my car done in the time he said he would. More

by vreiss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mustafa Karimbaksh
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Jan 30, 2024 -

Audi Great Neck responded

Thank you for your kind words! We appreciate your feedback and look forward to serving you again soon.

January 29, 2024

Everyone was friendly and helpful - had reserved a loaner but was willing to wait when service adviser told me she could get me done fairly quickly. More

by aly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Hellemeyer
Report | Print
Jan 30, 2024 -

Audi Great Neck responded

Thank you so much for your kind words and positive feedback. We appreciate your support and look forward to serving you again in the future!

January 29, 2024

Very helpful service. Great communication and prompt service. Car return was very smooth and easy. More

by Brcnewman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Min
Report | Print
Jan 30, 2024 -

Audi Great Neck responded

Thank you so much for your kind words! We're thrilled to hear that our service was helpful and that you had a smooth car return experience. We appreciate your feedback and hope to assist you again in the future.

January 29, 2024

The service department is kind and the car was ready within the time window I was told. More

by Raudia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Jan 30, 2024 -

Audi Great Neck responded

Thank you so much for your kind words and 5-star review. We're thrilled to hear that our service department provided you with excellent and timely service. We appreciate your feedback and look forward to serving you again in the future.

January 29, 2024

It was great. Did not get a loaner but was able to accommodate through trying to get everything done as soon as possible. More

by Aarons0n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Lim
Report | Print
Jan 30, 2024 -

Audi Great Neck responded

Thank you so much for your positive review. We're glad to hear that despite not getting a loaner, we were able to accommodate you and get everything done as quickly as possible. We appreciate your business and hope to serve you again in the future.

January 28, 2024

The service department kept me informed every step of the way and everyone I spoke to was lovely More

by winiarz9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
Report | Print
Jan 29, 2024 -

Audi Great Neck responded

Thank you for taking the time to share your feedback. We look forward to serving you again in the future!

January 27, 2024

Service was completed on time, loaner car was provided. Andi kept me well informed. Thank you! More

by Svetlin959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew *****
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Jan 29, 2024 -

Audi Great Neck responded

We're glad to hear that you had a positive experience with our service and that Andi kept you well informed. We appreciate your feedback and hope to see you again soon.

January 26, 2024

Excellent care from making the appointment to picking up the car after servicing was completed More

by Mjfeye2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston, Jeremy DeJesus
Report | Print
Jan 29, 2024 -

Audi Great Neck responded

We're thrilled to hear that you had a great experience from start to finish. If there's anything else we can do for you, please don't hesitate to reach out.

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