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Audi Great Neck - Service Center

Great Neck, NY

4.9
756 Reviews
Call Service Center (516) 829-2834

756 Reviews of Audi Great Neck - Service Center

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January 29, 2024

Service Rep was excellent. He kept me informed and also got my car done in the time he said he would. More

by vreiss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mustafa Karimbaksh
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Jan 30, 2024 -

Audi Great Neck responded

Thank you for your kind words! We appreciate your feedback and look forward to serving you again soon.

January 29, 2024

Everyone was friendly and helpful - had reserved a loaner but was willing to wait when service adviser told me she could get me done fairly quickly. More

by aly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Hellemeyer
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Jan 30, 2024 -

Audi Great Neck responded

Thank you so much for your kind words and positive feedback. We appreciate your support and look forward to serving you again in the future!

January 29, 2024

Very helpful service. Great communication and prompt service. Car return was very smooth and easy. More

by Brcnewman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Min
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Jan 30, 2024 -

Audi Great Neck responded

Thank you so much for your kind words! We're thrilled to hear that our service was helpful and that you had a smooth car return experience. We appreciate your feedback and hope to assist you again in the future.

January 28, 2024

The service department kept me informed every step of the way and everyone I spoke to was lovely More

by winiarz9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2024 -

Audi Great Neck responded

Thank you for taking the time to share your feedback. We look forward to serving you again in the future!

January 27, 2024

Service was completed on time, loaner car was provided. Andi kept me well informed. Thank you! More

by Svetlin959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew *****
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Jan 29, 2024 -

Audi Great Neck responded

We're glad to hear that you had a positive experience with our service and that Andi kept you well informed. We appreciate your feedback and hope to see you again soon.

January 26, 2024

Excellent care from making the appointment to picking up the car after servicing was completed More

by Mjfeye2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2024 -

Audi Great Neck responded

We're thrilled to hear that you had a great experience from start to finish. If there's anything else we can do for you, please don't hesitate to reach out.

January 26, 2024

Service representative was excellent. Extremely helpful and knowledgeable. Waiting area was very comfortable as well. More

by Vjbuon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mustafa Karminbaksh
Report | Print
Jan 29, 2024 -

Audi Great Neck responded

We're thrilled to hear that our service representative provided excellent assistance and that you found our waiting area comfortable. We appreciate your feedback and look forward to serving you again in the future.

January 24, 2024

Clean, friendly and courteous staff. Explain everything and doing more than expected. On time delivery. More

by jlc618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2024 -

Audi Great Neck responded

Thank you for your kind review! Timely delivery is always a top priority for us. We appreciate your feedback and hope to serve you again soon!

January 24, 2024

Very easy making an appointment, service advisors are always courteous, respectful and helpful. It’s always a pleasure coming to Audi Great Neck. More

by pjcanitano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grace Lim
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Jan 25, 2024 -

Audi Great Neck responded

Thank you so much for your kind words. We look forward to serving you again in the future!

January 15, 2024

Audi Great Neck has good customer service. Audi Great Neck is a nice and clean dealership. More

by WL2138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amrit Hirillal
Report | Print
Jan 16, 2024 -

Audi Great Neck responded

Thank you for your positive feedback! We appreciate your support and hope to serve you again in the future.

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