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756 Reviews of Audi Great Neck - Service Center
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October 30, 2017
Love Audi and The service!!! Our service is always the best. They repair or fix any problem should there be one and their maintenance is the best. Never have a problem getting a Our service is always the best. They repair or fix any problem should there be one and their maintenance is the best. Never have a problem getting a loaner and car always ready on time. Everyone at service is outstanding; especially Jonathan Pizzo who we have dealt with for years. Could not ask for anything more!!! More
by GARY
Employees Worked With
Jonathan Pizzo
October 23, 2017
Attention like this is priceless! When did you ever look forward to going for service and parts for your car? To eating cream cheese on bagels, a hot cup of coffee or cocoa and then d When did you ever look forward to going for service and parts for your car? To eating cream cheese on bagels, a hot cup of coffee or cocoa and then dessert. To sit in seats as comftable as those in your house. You watch television. You relax. And just when you thought this is perfect, swooosh. Louis comes in to tell you the work is finished and the car looks great. And he is not kidding. This is service. You just can’t make this stuff up. More
by Ems347
Employees Worked With
Louie Del Balzo
June 13, 2017
Louis Del Balzo-superb service I have been buying cars from Biener Audi for 20 years. The service department has never been better. Louis and Jonathan have always taken great care I have been buying cars from Biener Audi for 20 years. The service department has never been better. Louis and Jonathan have always taken great care of me in my cars. More
by DrG
Employees Worked With
Louie Del Balzo
April 07, 2017
Excellent as always ! Owning three Audi's, all purchased from Biener Audi has provided with enough depth of knowledge to accurately experience all phases of their operation Owning three Audi's, all purchased from Biener Audi has provided with enough depth of knowledge to accurately experience all phases of their operation. For many years of experience I can state that everyone at Biener and the service I have received has never been less than "Truly Outstanding"!! More
by Steve's Review
Employees Worked With
Louie Del Balzo
April 05, 2017
The experience was Really exceptional They always are open to help you. Not matter wich is your concern, they have a solution. The people care about you and your car. Almost forget... th They always are open to help you. Not matter wich is your concern, they have a solution. The people care about you and your car. Almost forget... they also always have specials in the service department. More
by A8L Blue
Employees Worked With
Louie Del Balzo
April 05, 2017
The Best Vehicle at the Best Dealership Walk into Biener Audi and you're treated like a member of the family. Outstanding client services whether buying/leasing an Audi or having it serviced Walk into Biener Audi and you're treated like a member of the family. Outstanding client services whether buying/leasing an Audi or having it serviced. Most highly recommended! More
by Ian33
Employees Worked With
Louie Del Balzo
April 05, 2017
Excellent Jeremy in service dept. was great! Very efficient and helpful in making suggestions as to how to fix the problem. I felt as though he really was foc Jeremy in service dept. was great! Very efficient and helpful in making suggestions as to how to fix the problem. I felt as though he really was focused on getting the job done in the best way possible for everyone! He was very friendly and a pleasure to deal with. I would recommend seeing him for service to others. More
by TL10
Employees Worked With
April 05, 2017
Pleasant experience I was treated promptly and with the utmost respect and kindness. It was very busy, although I was greeted the moment I stepped into the service area a I was treated promptly and with the utmost respect and kindness. It was very busy, although I was greeted the moment I stepped into the service area and I was taken care of and acknowledged in a positive manner More
by audi
Employees Worked With
August 11, 2016
Louis Del Balzo and his crew are the reason I keep coming I'll start by saying that I no longer live in the area and I now have to drive all the way from Jersey City. That's how good the service is. For me, I'll start by saying that I no longer live in the area and I now have to drive all the way from Jersey City. That's how good the service is. For me, it's worth it. Louis Del Balzo always takes care of me. It's never a question of "if" I'll be receiving exceptional service or not, it's just the norm. Louis makes everything stress-free and he always make it a priority to get me in and out as fast as possible. I also never feel ripped off, even for a german car company. The guys at Biener set the benchmark for quality service. More
by Roman
Employees Worked With
Louie Del Balzo
December 15, 2015
Shouldn't come in on weekend Come in on 12/12 Saturday for Q5 15K service and need loaner car or rental car (Called week before to confirm the rental car too), she says on paper j Come in on 12/12 Saturday for Q5 15K service and need loaner car or rental car (Called week before to confirm the rental car too), she says on paper just marks drop off nothing else, so I ask how long it takes, and she says 2 hours. I say I need car to go home, and she just brushes me off. Luckily gentleman besides her steps in to take of this problem. I complain about rear weeper makes a lots noise about 3 months after last service (They changed weeper blade insert too), and she says she changes hers twice this year. If what she says is truth, AUDI should looks into this issue because I have the other SUV and I don't change rear weeper blade insert for more than one year. Anyway, I get charge $53 dollars for that insert. But I think maintenance team does very good job and deserves 5 star, but the front desk is not up to standard. More
by JHSU
Employees Worked With
Don't want to put it
