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756 Reviews of Audi Great Neck - Service Center
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May 02, 2018
Friendly, efficient Every person I met was courteous, friendly and very helpful. I would highly recommended Biner Audi. First class service. Very happy with my service. T Every person I met was courteous, friendly and very helpful. I would highly recommended Biner Audi. First class service. Very happy with my service. Thanks More
by Kimbello
Employees Worked With
Jessica Baldwin
May 01, 2018
Great experience alway Excellent friendly service, taking care of customer's needs . Audi employees make the customer feel like family. Would always recommend Biener to fri Excellent friendly service, taking care of customer's needs . Audi employees make the customer feel like family. Would always recommend Biener to friends and family. More
by Lorigy
Employees Worked With
April 22, 2018
Outstanding service Great service. I was able to get substitute transportation very easily. Though the service took a few days, I was regularly updated about the vehicl Great service. I was able to get substitute transportation very easily. Though the service took a few days, I was regularly updated about the vehicle’s status. I can’t say more good things about the dealership. More
by PLaser
Employees Worked With
Jessica Joanne
April 20, 2018
Excellent Audi Dealers I have always found the staff to be professional and knowledgeable ... Service has been thorough and loaner cars are a plus ! I plan to be an Audi I have always found the staff to be professional and knowledgeable ... Service has been thorough and loaner cars are a plus ! I plan to be an Audi driver for life . More
by Olimpia
April 19, 2018
Faithful Customer - feels like family here I have been a faithful customer at Beiner for 20yrs and have always felt like family. I have to say I am so happy that Jonathan Pizzo is back at ser I have been a faithful customer at Beiner for 20yrs and have always felt like family. I have to say I am so happy that Jonathan Pizzo is back at service!! More
by Ii
Employees Worked With
Jonathan Pizzo
April 17, 2018
Top notch service dept. I have been visiting the service dept. for over 15 years. I have always been treated very well. Jon P. Has been outstanding-so helpful and knowledgeab I have been visiting the service dept. for over 15 years. I have always been treated very well. Jon P. Has been outstanding-so helpful and knowledgeable. More
by Munsey Mom
Employees Worked With
JONATHAN PIZZO, Ed Glicksman, Charles Graf
April 11, 2018
Great service Biener Audi service department is top notch! Everyone in the department is very helpful and also servicing is done in a speedy time. ... three mor Biener Audi service department is top notch! Everyone in the department is very helpful and also servicing is done in a speedy time. ... three more words. More
by LillieLewis1951
Employees Worked With
Charles Graf, Steve Garrett
April 05, 2018
A Pleasant experience I did not buy my car new or from Beiner, was notified by AUDI USA that I had a recall. I contacted Beiner skeptically, thinking because of the above, I did not buy my car new or from Beiner, was notified by AUDI USA that I had a recall. I contacted Beiner skeptically, thinking because of the above, I would be treated as an afterthought. When I called, from the minute I explained my situation to the young lady on the phone, I was treated like a very important customer. Would recommend Beiner to anyone. More
by Rudytime
Employees Worked With
Other Employees :
The young lady who answered the service phone, and later assigned me a loaner car.
April 05, 2018
A Pleasant Experience I brought my vehicle in for a recall and was treated like royalty. The paperwork was completed quickly and I was given a clean, luxurious loaner. The I brought my vehicle in for a recall and was treated like royalty. The paperwork was completed quickly and I was given a clean, luxurious loaner. The vehicle was completed when promised. More
by Mapitt
Employees Worked With
December 26, 2017
Great Customer Care Mr. Del Balzo was excellent. My only complaint had nothing to do with him. I lost the key to. My loaner. The day after I had to purchase a new key, I Mr. Del Balzo was excellent. My only complaint had nothing to do with him. I lost the key to. My loaner. The day after I had to purchase a new key, I found the original. When I alerted Beiner, they informed me once the order for the new key had been made, Audi policy prevented them from canceling the order. This effectively left me with a $400 Audi paperweight in the shape of a key. This should not be the case. I was disappointed with this Audi policy, but my disappointment had nothing to do with the excellent service I received from Mr. Del Balzo. More
by Pgrossberg
Employees Worked With
Louie Del Balzo
