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Audi Great Neck - Service Center

Great Neck, NY

4.9
756 Reviews

756 Reviews of Audi Great Neck - Service Center

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June 06, 2018

Vehicle Inspection The service was performed quickly and my car was washed when I got it back. I was happy with work performed and no additional work needed to be perfor More

by rhhall44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Mortell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Baldwin
Jun 08, 2018 -

Audi Great Neck responded

Thank you! That's how it should always be!

June 06, 2018

FABULOUS CUSTOMER SERVICE I am a senior citizen, and was unable to add a new destination to my navigation system. I entered the Audi dealership in Great neck (without an appoi More

by Nancy12345
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Not sure who helped me but it was a knowledgeable young man.
Jun 08, 2018 -

Audi Great Neck responded

We're glad we could help, thanks for taking the time to share! Positive reviews like this are extremely important and we appreciate it.

June 05, 2018

Keeps everyone happy From the time of no need to haggle pricing, to personal delivery, to custom service, Biener Audi gets it right every step of the way. More

by ace4155
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Firouztale, Charles Graf
Jun 06, 2018 -

Audi Great Neck responded

Thank you!

June 05, 2018

Rrpair They are very professional and save me money too. I glad I contact the them first before making any repairs. They finish their job earlier than antic More

by Jing
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jun 06, 2018 -

Audi Great Neck responded

Thanks for the great review! That is what we try to do every service visit!

June 05, 2018

Biener #1 My family depends on the great service Biener gives us and they never disappoint. Jeremy is outstanding service manager and Lisa at the service desk More

by Addigpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Rubin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa in service outstanding too, Rich Pizzo, Jessica Baldwin
Jun 08, 2018 -

Audi Great Neck responded

Thank you so much! It's great to hear that you have had positive memorable experiences with so many members of our team!

May 16, 2018

Fantastic Charlie went above and beyond for what I needed. He didn’t have to go to such lengths but he still did. I’m very thankful More

by Ryan bertschi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Graf
May 17, 2018 -

Audi Great Neck responded

We're happy to help! Thank you!

May 15, 2018

bringing car infor service I AM HAPPY WITH REPRESENTATIVE AT CHECK IN AND WORK DONE CORRECTLY FIRST TIME. I HAVE BEEN WITH BIENER FOR 10 YEARS AND HAVE ALWAYS BEEN HAPPY. IF I P More

by mibarondds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Baldwin
May 17, 2018 -

Audi Great Neck responded

Thank you that is very nice to hear!

May 10, 2018

Fantastic From the person who opened the garage door to the person who brought the car out after the service, and everyone in between were friendly, professiona More

by i5683uvm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Baldwin
May 10, 2018 -

Audi Great Neck responded

Thank you for the business and for sharing such kind words!

May 10, 2018

EXCELLENT !! Excellent, comprehensive, timely and professional service. I definitely would recommend Biener Audi to all my friends and relatives. Thank you for m More

by smiledoc33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan
May 11, 2018 -

Audi Great Neck responded

Thank you for choosing our service department!

May 08, 2018

Working w Matt in the service center Ian always a pleasure Matt has excellent judgement and is always responsive and caring. Likewise Jeremy excels st his job and has the customer’s interest at heart. Joe Mor More

by Stu schecter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Mortell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2018 -

Audi Great Neck responded

It's so great to hear that so many on our team have made a positive impact. Thank you!!

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