Audi Great Neck - Service Center

Highly recommended They found a great solution to my leaky convertible top- so far. Great loaner and no problems at all. Jeremy great from a previous experience too They found a great solution to my leaky convertible top- so far. Great loaner and no problems at all. Jeremy great from a previous experience too More

Excellent service I've been coming here for over a dozen years and always find the service and staff to be exceptional. They are a pleasure to do business with. I've been coming here for over a dozen years and always find the service and staff to be exceptional. They are a pleasure to do business with. More

awesome I had an emergency and needed immediate help resolving a tire issue. I did not call before arriving at the service entrance. The garage door automatic I had an emergency and needed immediate help resolving a tire issue. I did not call before arriving at the service entrance. The garage door automatically opened when I arrived and my name popped up on the overhead video monitor. I want Then warmly greeted and told not to worry. When I went into the service office I met Matt who I have a relatively long history with. He told me not to worry, I would be squeezed in and taken care of. I was out in about an hour and I was able to go to a hospital to deal with a family emergency. This experience was more that exceptional. It was out of this world! Thanks all More

Extremely accomodating and professional Professional from start to finish. Charles Graf was very accommodating to help me with my travel arrangements to work and then to get my car back. Professional from start to finish. Charles Graf was very accommodating to help me with my travel arrangements to work and then to get my car back. More

Excellent Service, but I truly appreciate you allowing me to have a loaner for the day of service, but could you have the tech giving out the car that he might ask "are you I truly appreciate you allowing me to have a loaner for the day of service, but could you have the tech giving out the car that he might ask "are you familiar with this model?" Last service I had was a 2018 A3 whereas I come from a 2015 A4. The controls are way different !! A quick Q&A would be helpful. Peter Brandt More

Excellent service From appointment to picking up my car after service everything went as planned. This is my fourth Audi and I have always received excellent service f From appointment to picking up my car after service everything went as planned. This is my fourth Audi and I have always received excellent service from my salesman, third time I’ve used Joe Mortell and they have always serviced my cars exceptionally well. John Pizzo has from inception handled my service matters very well and professionally More

Top Notch I have been a customer with Biener for over four years and I have never experienced anything buy first rate treatment. The Team at Biener are Consumma I have been a customer with Biener for over four years and I have never experienced anything buy first rate treatment. The Team at Biener are Consummate Professional's!! More

Great job The service was fantastic. The service was quick. The staff was incredibly helpful and knowledgeable. I really enjoy servicing my vehicle here. Tha The service was fantastic. The service was quick. The staff was incredibly helpful and knowledgeable. I really enjoy servicing my vehicle here. Thanks for all you all do! More

Great...as always As always, the service team took great care of me and made my service experience flawless. The team made sure I got to my next appointment while my c As always, the service team took great care of me and made my service experience flawless. The team made sure I got to my next appointment while my car was being serviced. Thank you More

A pleasure From the car jockeys who take the cars in to the service writer and manager it really was a pleasurable experience. I've owned BMW's,Porsche,Lexus,Jag From the car jockeys who take the cars in to the service writer and manager it really was a pleasurable experience. I've owned BMW's,Porsche,Lexus,Jaguar and Audi really has been the best service department to deal with. More