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Audi Great Neck - Service Center

Great Neck, NY

4.9
756 Reviews

756 Reviews of Audi Great Neck - Service Center

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September 29, 2018

Service of my car at Biener The service is what i would expect from a high end car dealership. If I did not feel that the service was up to par, I would look at other dealers for More

by lckng@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Baldwin
Oct 04, 2018 -

Audi Great Neck responded

We appreciate your business - hopefully next visit we can turn this into 5 stars!

September 18, 2018

Top-notch, professional and efficient Lauren is amazing, always promptly answering every question we've had. Matt and the Service Department are all on-the-ball, and friendly. The guys w More

by -
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Lewis-Simmons, Brian Paige, Jessica Baldwin
Sep 20, 2018 -

Audi Great Neck responded

Thank you!

September 14, 2018

Great Service Experience Jeremy was very friendly and welcoming! The center was packed on a Saturday morning but he took his time with each client to ensure the best service. More

by Nrivera92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2018 -

Audi Great Neck responded

Thank you!

September 06, 2018

The Audi experience From buying the car, to driving the car has never been easier or as enjoyable. The sale team worked with me and was in and out in no time. But Biener More

by bwisun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Paige
Sep 07, 2018 -

Audi Great Neck responded

Fantastic to hear you have had great experiences in both sales & service. Thank you for your business and for writing the review!

September 06, 2018

Excellent service and caring staff for My issues were addressed in a timely manner. Staff were very helpful and the ease of making an appointment was much appreciated. I will definitely use More

by LaVoraED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Desvigne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2018 -

Audi Great Neck responded

Thank you!

September 05, 2018

service experience I was so pleased with the service department that I convinced my daughter to buy a new Audi at Biener, even though she lives close to another dealer More

by kjlynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I also recommended Marc Rubin to my daughter because my son had a pleasant experience leasing from him., Charles Graf
Sep 06, 2018 -

Audi Great Neck responded

We appreciate that greatly!!!!! Thank you!

September 03, 2018

Great service Great sales and service team, very accommodating, highly reccomend, I am a customer for 15 years and going, Rich Pizzo is great, he runs a great opera More

by JMK1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Pizzo, Ed Glicksman, Charles Graf, Steve Garrett
Sep 07, 2018 -

Audi Great Neck responded

Thank you! We all appreciate the review.

September 03, 2018

Great experience Charles was great, explained work that was going to be done, told me how long it was going to take. He introduced me to Yuksel Jusuf the tech that was More

by Yted2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yuksel Jusuf, Charles Graf
Sep 07, 2018 -

Audi Great Neck responded

Thank you! We hope to see you for the next service!

September 02, 2018

review everyone i dealt with from making the appt to check out was professional , courteous and a pleasure to deal with.......... i made a last minute appt, More

by nurse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dont remember
Sep 07, 2018 -

Audi Great Neck responded

Thank you for the review!!

September 02, 2018

recall quick appointment and quick repair on indicated schedule service is very easy at Biener they checked to see if the part was in stock before More

by CutChogue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Graf
Sep 07, 2018 -

Audi Great Neck responded

We're glad you had an easy experience! Thank you!

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