Audi Great Neck - Service Center

Service Matt Weston was very helpful, efficient, and knowledgeable with the issues pertaining to my car. He helped expedite the needed services and everythin Matt Weston was very helpful, efficient, and knowledgeable with the issues pertaining to my car. He helped expedite the needed services and everything went smoothly. More

Reliable, and excellent service Trust worthy dealership. Can always depend on quality service, caring,, reliable, and resolves any concerns you have. I will continue to be an Audi ow Trust worthy dealership. Can always depend on quality service, caring,, reliable, and resolves any concerns you have. I will continue to be an Audi owner and be loyal to Biener Audi. More

recall service, inspection & back up camera issue. every time I came to have my car service or recall repair, they always help me to understand the service point & did all points of the car check fro m every time I came to have my car service or recall repair, they always help me to understand the service point & did all points of the car check fro me. I am very satisfied with each time of the service & will recommended my friend to this dealership. More

Recall work Charles said the recall work would take 1 1/2 hours. I walked into the service department exactly when 1 1/2 half hours had elapsed. As I was walkin Charles said the recall work would take 1 1/2 hours. I walked into the service department exactly when 1 1/2 half hours had elapsed. As I was walking to the counter to speak to Charles my phone rang. It was him on the phone announcing the car was ready. Talk about timing. We had a good laugh. When I got in the car it was clean as a whistle having been washed in and out. Very impressive. More

Great experience The appointment booking was effortless, the wait time was minimal, and the staff were polite and informative. I had my car back exactly when they said The appointment booking was effortless, the wait time was minimal, and the staff were polite and informative. I had my car back exactly when they said it would be finished. More

The Best The friendliest, honest and most professional dealership you will ever visit for either sales , service or parts. I have purchased multiple vehicles The friendliest, honest and most professional dealership you will ever visit for either sales , service or parts. I have purchased multiple vehicles from Biener Audi. More

Very Great Experience! Very great experience was having issues with my car and they gladly helped me without any issue. I would suggest this dealership to any one that drive Very great experience was having issues with my car and they gladly helped me without any issue. I would suggest this dealership to any one that drives an Audi vehicle! More

Competence and Courtesy See above- exceptional , Service professionals are responsive, timely with courtesy and a true sense of making the customer feel at home. The service See above- exceptional , Service professionals are responsive, timely with courtesy and a true sense of making the customer feel at home. The service call was professional and with no anxiety. More

Great people! Great service! The experience at Biener is always a good one. The people in place at the dealership are total professionals. They have all the right answers, and are The experience at Biener is always a good one. The people in place at the dealership are total professionals. They have all the right answers, and are eager to help with any and all requests. More

Excellent/timely servicing The service was excellent as was the awesome waiting area. The servicing was done in the time period stated by the servicing agent. Received some go The service was excellent as was the awesome waiting area. The servicing was done in the time period stated by the servicing agent. Received some good advise. More