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Audi Great Neck - Service Center

Great Neck, NY

4.9
756 Reviews

756 Reviews of Audi Great Neck - Service Center

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December 31, 2018

20,000 mile service Made appointment due to engine light was on but included 20,000 as within a few hundred miles. Fortunately I had received an email with a service dis More

by Enjoy 2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Pizzo in service, Ed Glicksman
December 30, 2018

Great! Excellent experience . Fast and exceptional! It was fast and good service. Jeremy explains the service require really well and accommodates the time More

by Marinel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2018

Car heaven Quality is defined by grace professionlism sincerity knowledge care and most importantly friendship. This year I purchased my first two audis with a t More

by Auditriplets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Barbuck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Firouztale, Leo Menuzzo, Charles Graf, Brian Paige, Jessica Baldwin
December 29, 2018

Gret service experience! Biener Audi has always shown me true professionalism, kindness, and effectiveness. No matter what the challenge, they've always risen to the occasion More

by santini01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Barbuck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Baldwin
December 28, 2018

Excellent service Very efficient work came to fix tires and rims and was provided with loaner dejesus kept intouch with me throuout the whole process Excellent work More

by Sora789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2018

Roof leak repair Welcome reception. Did not have an appointment, but the issue only occurred when rained on. Brought in car. They took it immediately, provided a loane More

by GCAsset
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2018

Professional, Friendly, and Knowledgeable Staff Everyone here is super friendly! They will go out of their way to help you. Amrit and Jacky go above and beyond to make everyone’s visit here quick an More

by Aalam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amrit and Jacky
Dec 28, 2018 -

Audi Great Neck responded

Thank you!

December 27, 2018

Great Service The Audi Service department was terrific. The estimated time to service the car was accurate and the staff was very friendly. I wish they had both ite More

by Phillyfofo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2018 -

Audi Great Neck responded

Thank you!

Dec 28, 2018 -

Audi Great Neck responded

The recall situation has been difficult but we appreciate your patience!

December 24, 2018

Rey professional. Minimal waiting. Good service. Friendly atmosphere. Everyone is very helpful. You get clean car. Recently they accommodated me for the time. Did not need loaner car th More

by Saroj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Graf, Jessica Baldwin
Dec 28, 2018 -

Audi Great Neck responded

Thank you!

December 18, 2018

Service Jacqueline and Amrit were sooooo professional. I think 10 stars is more appropriate. Pick up and drop off is a great business move. I will definitely More

by Valdi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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