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Audi Great Neck - Service Center

Great Neck, NY

4.9
756 Reviews

756 Reviews of Audi Great Neck - Service Center

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January 30, 2019

Great service I had a service apt. Check in process was fast with friendly advisor. Loaner car was a nice Q5. The work was done in less time than expected. This More

by Edwhua1
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2019 -

Audi Great Neck responded

thank you for choosing our service department!

January 29, 2019

Great experience. The service area was courteous and friendly. My car was ready in a very reasonable amount of time. My Service contact person was knowledgeable about c More

by Maryann815
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2019 -

Audi Great Neck responded

Glad to hear it! Thank you!!

January 24, 2019

A more than pleasant experience. As with every time I bring my car to Biener Audi I continue to get outstanding to get superior attention and service. I get a loaner when needed and m More

by Toyman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ed Glicksman, Charles Graf, Jessica Baldwin
Jan 24, 2019 -

Audi Great Neck responded

Thank you for choosing our service department!

January 17, 2019

Excellent care and service Service department welcomed me on time for a NYS motor vehicle inspection, explained the process, delivered my car in a reasonable amount of time wash More

by firelaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
UNKNOWN AT THIS TIME
Jan 18, 2019 -

Audi Great Neck responded

Thank you for the review!!!

January 16, 2019

Very professional and quick service. Great service and very prompt and friendly. The employees, from the service person to the mechanics, are all very accommodating also. They provide a More

by Grandma Mimi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Graf
Jan 17, 2019 -

Audi Great Neck responded

Thank you!

January 13, 2019

Service Brought my car in for a airbag recall, state inspection and oil change. Jeremy, sales rep assist me with this process. He made it very nice and friend More

by Eek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2019 -

Audi Great Neck responded

Thank you for choosing our service department!

January 12, 2019

Good as always I am on my 4th or 5th Audi at this point. I continue to buy Audi not so much because of the car which is excellent but because of the service which i More

by philb.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2019 -

Audi Great Neck responded

Can't thank you enough for so much repeat business. We appreciate it!

January 07, 2019

Smooth and easy From the time you pull in until it is time to leave - the service staff at Biener treat you like a VIP. Keep up the good work! More

by ace4155
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Firouztale
Jan 14, 2019 -

Audi Great Neck responded

Will do, thank you!

January 03, 2019

Great Service Nice Professional Staff Everyone at Biener is very friendly and I've always had a great experience there. Jeremy is always there with a smile and helps with my car servicing More

by lisa123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2019 -

Audi Great Neck responded

Thank you!

January 01, 2019

Problem Solver Matt was very detailed in explaining the problem to me and he ensured it was resolved immediately. I was very pleased with the service and i did not h More

by Mrs. C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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