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Audi Great Neck - Service Center

Great Neck, NY

4.9
754 Reviews

754 Reviews of Audi Great Neck - Service Center

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February 28, 2024

Excellent nbfjb sjfdbjk jsdfb fjb fsdjb sfd fsv fjvv fsv fvs jsdf saj fsdha fjv jf More

by chrisc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mustafa Karimbaksh
Feb 29, 2024 -

Audi Great Neck responded

Thanks for taking the time to leave a review. If you have any questions or comments, please don't hesitate to reach out.

February 24, 2024

I enjoy going to this dealership. They greet me promptly. They promised to finish my car by the end of the day and it was done in the time frame. More

by Carmela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
Feb 27, 2024 -

Audi Great Neck responded

Thank you for your positive review! We're thrilled to hear that you had a great experience at our dealership. We appreciate your feedback and look forward to serving you again soon!

February 21, 2024

Dealership is always timely, informative and helpful. Matt is always pleasant to work with and patient More

by alysab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Audi Great Neck responded

We're glad to hear that our dealership provided you with timely and informative service. Matt will be happy to know that he made a positive impression. We appreciate your feedback and hope to see you again soon!

February 18, 2024

Audi Great Neck always exceeds my expectations. My service advisor, texhnician and parts department go out of their way to service my cars. More

by ymangalesq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rakesh Bisnauth & Henry Dendi.
Feb 19, 2024 -

Audi Great Neck responded

We are thrilled to hear about your positive experience! Thank you for recognizing the efforts of our team members. We look forward to serving you again in the future.

February 12, 2024

The folks at Biener were extremely helpful. It was a very reassuring experience, knowing that there isn’t a push to do unnecessary work on your car. More

by DBiz78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

Audi Great Neck responded

Thank you for your kind words! We're glad to hear that our team at Biener provided you with a helpful and reassuring experience. If you have any further questions or need assistance in the future, feel free to reach out.

February 11, 2024

Great servicing, communication between service advisors and customers is great. Everything is timely done. You are in and out. More

by Nicocarney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mustafa in service is great. He is my service advisor and I couldn’t ask for anyone like him.
Feb 13, 2024 -

Audi Great Neck responded

Hi Nicolette! Thank you so much for taking the time to leave us a review. We truly appreciate your feedback and hope to see you again soon!

February 10, 2024

Every time I pull my car into great neck Audi I can expect nothing less than exceptional! Mustafa and the whole team treat me like a celebrity and continue to never disappoint. Thank you to the whole g More

by nycchula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mustafa karimbaksh, Andrew pennachip
Feb 12, 2024 -

Audi Great Neck responded

Thank you so much for your wonderful review! We're thrilled that our team, especially Mustafa, consistently provides exceptional service to you. We appreciate your loyalty and trust in us. Take care!

February 08, 2024

Matt was great,he made service call exceptional from start to finish It was good experience More

by taki11793peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Audi Great Neck responded

We're thrilled to hear that Matt provided exceptional service from start to finish. If you ever need anything else, don't hesitate to reach out.

February 08, 2024

very professional service, all done on time on time. In waiting area I was actuaaly able to do my teams meeting for work. all wa great More

by Stan W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Audi Great Neck responded

Hi Stan, thank you so much for your positive feedback! We appreciate your support and hope to serve you again in the future!

February 08, 2024

I was and always have been pleased with the level of service at Beiner Audi. Every service advisor I have dealt with has been courteous, professional and accommodating, and all work was completed as pro More

by KAPTAINGUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew and Christine
Feb 09, 2024 -

Audi Great Neck responded

Thank you so much for taking the time to share your positive experience with us. We appreciate your kind words and look forward to serving you again in the future.

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