756 Reviews of Audi Great Neck - Service Center
Service and re-call Rich was very accommodating and efficient. The car was there for a re-call and service, Rich gave me an estimate of 2 hours and the car was done befor Rich was very accommodating and efficient. The car was there for a re-call and service, Rich gave me an estimate of 2 hours and the car was done before. He kept me updated during the wait and the whole experience was painless. Great work!! More
AMAZING Jeremy is so helpful when it comes to servicing my car. I wouldn't want to bring it anywhere else, but to him. Great JOB! Jeremy is so helpful when it comes to servicing my car. I wouldn't want to bring it anywhere else, but to him. Great JOB! More
Everything couldn't have gone smoother Jeremy DeJesus ALWAYS makes sure our service experience goes smoothly. Not an easy feat considering 5 of us in the family own Audis! He assures we Jeremy DeJesus ALWAYS makes sure our service experience goes smoothly. Not an easy feat considering 5 of us in the family own Audis! He assures we get in/out quickly, always has a loaner available if need be. One weekend after service was closed I had an issue and he made himself available to me on his cell phone! Now that's service. He is the epitome of professionalism, extremely knowledgeable and very friendly as well. I can count on great service because Jeremy is beyond amazing. Cheers to Biener for having such a fabulous employee. More
Biener Audi Treats You Like Royalty! You are always treated like royalty when at Biener Audi. Your time just is as important as theirs. Always a great experience no matter what brings you You are always treated like royalty when at Biener Audi. Your time just is as important as theirs. Always a great experience no matter what brings you to their dealership. More
Jeremy is a superstar The service location is always clean and the employees are superb as well as professional. Jeremy is my go to guy he takes care of all my needs as wel The service location is always clean and the employees are superb as well as professional. Jeremy is my go to guy he takes care of all my needs as well as i forms me of additional services I may need for my car. Thank you Jeremy for keeping me safe on the road! -Tamara More
Always a great experience When I visit Biener I feel like the only customer in the room. They truly know their business and strive for excellence and customer satisfaction. I When I visit Biener I feel like the only customer in the room. They truly know their business and strive for excellence and customer satisfaction. I always leave with a clean, totally functioning car, and I feel valued for my patronage. Biener is a step above all other car dealerships. More
respect and good service You come in, you are greeted warmly. You step into the office, the same happens. Then you wait in a comfortable room with a TV and snacks. When the You come in, you are greeted warmly. You step into the office, the same happens. Then you wait in a comfortable room with a TV and snacks. When the car is ready, you are called, everything is explained and any questions answered. The car has been washed and out you go. More
the best, as usual as usual, i have the best dealership in the world. jon aims to please and everyone else does the same. coulld not t be better service! as usual, i have the best dealership in the world. jon aims to please and everyone else does the same. coulld not t be better service! More
Good service I have been to Biener Audi in the past. My service advisor Charles Graf has always told how long my service of my 2012 audi a7 would take and the serv I have been to Biener Audi in the past. My service advisor Charles Graf has always told how long my service of my 2012 audi a7 would take and the service department always delivers either on time or early Everyone there is always been professional and friendly from Charles to Kenneth who cleans the car. Kenneth always does a good job, better than any car wash in town! I would definitely recommend Biener Audi! More
Jessica is Exceptional and delivers Red Carpet Service. Jessica makes owning my Audi Q5 a joy she is knowledgable of the product line always courteous and pleasant however big or small of a problem.. Jessica makes owning my Audi Q5 a joy she is knowledgable of the product line always courteous and pleasant however big or small of a problem.. More