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Audi Great Neck - Service Center

Great Neck, NY

4.9
756 Reviews

756 Reviews of Audi Great Neck - Service Center

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April 22, 2019

Service and re-call Rich was very accommodating and efficient. The car was there for a re-call and service, Rich gave me an estimate of 2 hours and the car was done befor More

by Jennifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Pizzo
April 20, 2019

AMAZING Jeremy is so helpful when it comes to servicing my car. I wouldn't want to bring it anywhere else, but to him. Great JOB! More

by Tadeusz.zalewski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2019

Everything couldn't have gone smoother Jeremy DeJesus ALWAYS makes sure our service experience goes smoothly. Not an easy feat considering 5 of us in the family own Audis! He assures we More

by Addigpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2019

Biener Audi Treats You Like Royalty! You are always treated like royalty when at Biener Audi. Your time just is as important as theirs. Always a great experience no matter what brings you More

by Jillybean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Rubin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Barbuck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Pizzo, Jessica Baldwin
April 10, 2019

Jeremy is a superstar The service location is always clean and the employees are superb as well as professional. Jeremy is my go to guy he takes care of all my needs as wel More

by Tbulatovic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Mortell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2019

Always a great experience When I visit Biener I feel like the only customer in the room. They truly know their business and strive for excellence and customer satisfaction. I More

by FJM1128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amrit , Jessica Baldwin
Apr 09, 2019 -

Audi Great Neck responded

Thank you for such a kind review!

March 21, 2019

respect and good service You come in, you are greeted warmly. You step into the office, the same happens. Then you wait in a comfortable room with a TV and snacks. When the More

by Joel Weinberger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I wish I could recall their names. Sorry
Mar 29, 2019 -

Audi Great Neck responded

Thank you for choosing our service department!

March 19, 2019

the best, as usual as usual, i have the best dealership in the world. jon aims to please and everyone else does the same. coulld not t be better service! More

by bett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JON PIZZO, MY FAVORITE. salesman for the last 7 audi's has been ed glicksman, and my son uses them too. , Ed Glicksman, Jessica Baldwin
Mar 29, 2019 -

Audi Great Neck responded

Thank you!

March 19, 2019

Good service I have been to Biener Audi in the past. My service advisor Charles Graf has always told how long my service of my 2012 audi a7 would take and the serv More

by kennyb62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Graf
Mar 29, 2019 -

Audi Great Neck responded

Thank you!!

March 19, 2019

Jessica is Exceptional and delivers Red Carpet Service. Jessica makes owning my Audi Q5 a joy she is knowledgable of the product line always courteous and pleasant however big or small of a problem.. More

by Crystalbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pierre Abizeid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanic Shop Supervisor Emmerit He is Amazing, Steve Garrett, Jessica Baldwin
Mar 29, 2019 -

Audi Great Neck responded

that is great to hear, thank you!

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