Audi Great Neck - Service Center

Service of My Car at Biener Audi I recently hit a major hole in the road while driving. Late that evening when entering my car to drive home after work I noticed a large bubble formi I recently hit a major hole in the road while driving. Late that evening when entering my car to drive home after work I noticed a large bubble forming on my front tire on the drivers side. That was the tire which hit the hole earlier in the day. I was scheduled to drive my daughter early the next morning to Washington D.C. so I had a personal crisis on my hands. I rushed to Biener and caught the last person locking up for the day. He was kind enough to inspect my tire and advised that I needed to get a new tire installed before doing any serious driving. Although Biener service was totally booked for the next day he advised me to return at opening the next morning with my daughter and fully packed for travel. I returned at 7:30 am, the 5th car to line up. My car was immediately taken care of by the staff replacing the tire, checking all fluids etc. We were able to arrive in Washington as planned. This is a typical experience I have enjoyed the past 8 years with Biener Audi. I am totally grateful for the great work they perform. More

biener audi is the best!!! ive been a very long time audi customer and honestly, jon pizzo makes it all happen as well as my salesman who i fear is retiring soon. both my adult ive been a very long time audi customer and honestly, jon pizzo makes it all happen as well as my salesman who i fear is retiring soon. both my adult sons lease and buy from them as well. and btw, i live on the south shore but go to biener, as they are the very best!!!! More

very good easy to make appointment, I always make mine at 7:30, I wait, have coffee, look at what dar might be next, read for a while and go home. I have the ti easy to make appointment, I always make mine at 7:30, I wait, have coffee, look at what dar might be next, read for a while and go home. I have the time to wait so it works out for me More

Great people. Honest and helpful. Made the service visit a pleasurable one. Look forward to returning again soon. Matt is a terrific employee. Don't ever let him get away from you. Made the service visit a pleasurable one. Look forward to returning again soon. Matt is a terrific employee. Don't ever let him get away from you. More

Excellent Customer Service Jessica kept me updated on the status of my vehicle while in service and the whole staff at Bieber was professional and courteous. I recommend both th Jessica kept me updated on the status of my vehicle while in service and the whole staff at Bieber was professional and courteous. I recommend both their sales and service department. More

Very accommodating Very accommodatiing though I had to get a rental during my service they made it easy and seamless.When car delayed in completion they were very gracio Very accommodatiing though I had to get a rental during my service they made it easy and seamless.When car delayed in completion they were very gracious and worked with me More

needed a quick help we get treated better then family every time we are there and take our car in for service or option to get out of a lease we get treated better then family every time we are there and take our car in for service or option to get out of a lease More

A pleAsure You are treated like an important person by all. They make you feel like you are important and they treat you As such. Cusps to their training. You are treated like an important person by all. They make you feel like you are important and they treat you As such. Cusps to their training. More

Professional Jackie was so helpful! Very kind! Making sure I was comfortable while my car was in service! Thank you Jackie! You really make Biener Audi feel like F Jackie was so helpful! Very kind! Making sure I was comfortable while my car was in service! Thank you Jackie! You really make Biener Audi feel like Family ! More