Audi Great Neck - Service Center

Excellent customer service. They did exactly what they said they would do and finished sooner than promised. They are true professionals and they care about their customers. said they would do and finished sooner than promised. They are true professionals and they care about their customers. More

Visited your service department without an appointment Visited your service department without an appointment and they were very accommodating Staff was very friendly and professional as always Gre Visited your service department without an appointment and they were very accommodating Staff was very friendly and professional as always Great waiting room Love your bagels and amenities More

Quick and professional service done on recall items. Making appointment online was easy and my car was ready before promised. Every one was very courteous Making appointment online was easy and my car was ready before promised. Every one was very courteous More

A pleasant experience Any time I have come in for service the whole staff has been very helpful and friendly. They know me by name and try to perform the service as quickly Any time I have come in for service the whole staff has been very helpful and friendly. They know me by name and try to perform the service as quickly as possible. Never had a problem. More

Outstanding Service Great -excellent treatment by the entire Biener Service Team - very attentive to my issues - provided complete and thorough service - I have two Audi Great -excellent treatment by the entire Biener Service Team - very attentive to my issues - provided complete and thorough service - I have two Audi cars (A4 , Q5 ) and will continue to do business with the Biener Sales and Service team. More

routine service The entire staff was courteous and efficient and accommodating. very positive experience, as had been the other times my car was in for regular maint The entire staff was courteous and efficient and accommodating. very positive experience, as had been the other times my car was in for regular maintenance. More

Took care 2018 Q5 3 weeks worth of warranty issues New Q5 had multiple issues needing three works worth of evaluations. Great job identifying the source and repair. Back at the shop six months later wi New Q5 had multiple issues needing three works worth of evaluations. Great job identifying the source and repair. Back at the shop six months later with more warranty issues. More

Service general maintenance Great experience and my wait time was minimal. I would recommend Biener Audi to people I know as well. The sales people in the show room were also v Great experience and my wait time was minimal. I would recommend Biener Audi to people I know as well. The sales people in the show room were also very easy to talk to on new inventory. More

repair passenger airbag alert and seatbelt ding with no passenger. Part was under recall, fixed...no issues. Jessica was great. kept me updated and provid passenger airbag alert and seatbelt ding with no passenger. Part was under recall, fixed...no issues. Jessica was great. kept me updated and provided a loaner. More

repair Engine light went on, Jessica handled the problem for me. She set me up with a car and completed the work by the next day. Engine light went on, Jessica handled the problem for me. She set me up with a car and completed the work by the next day. More