Audi Great Neck - Service Center

Great service. The service advisors were knowledgeable. The 10,000 mile service was done efficiently. The waiting area was comfortable. Too bad the A4 is such a terrible vehicle. The 10,000 mile service was done efficiently. The waiting area was comfortable. Too bad the A4 is such a terrible vehicle. More

From the moment you pull up until the moment you leave the service department makes it easy for you .The staff was very courteous and the check in and check out was Quick. the service department makes it easy for you .The staff was very courteous and the check in and check out was Quick. More

Service Was seen on time and received car when promised. They resolved my service issue timely. Pleasure working with their staff, all very professional and Was seen on time and received car when promised. They resolved my service issue timely. Pleasure working with their staff, all very professional and willing to help. Third car with them, so they are doing right by me to keep me coming back. More

Top notch, old school service I have purchased/leased at least 6 cars from this dealership. Everything from sales to service has been best in class. The service department (led by I have purchased/leased at least 6 cars from this dealership. Everything from sales to service has been best in class. The service department (led by Steven) has always treated me with respect and performed all service with honesty and expertise which is lacking in most other car dealerships. 5 stars More

It is a pleasure to deal with your service department- everyone is very professional- I must give a special shout out to Matt Weston - he kept me up to date and took care of everything that needed to be everyone is very professional- I must give a special shout out to Matt Weston - he kept me up to date and took care of everything that needed to be done effectively and professionally- my car was there for quite some time and just when I started thinking what’s going on ?the phone would ring and it was Matt with an update- what more can you ask for- this is the second A6 I have left in Matt’s hands - he never disappoints- I think you should give him a raise - And I might as well mention Lauren in sales who handled my lease transaction- she is terrific- I this is my fourth car through Biener- More

Service I was taken on time and received my car when it was promised to me. The waiting room was clean and orderly. My only request is that they add de-caf I was taken on time and received my car when it was promised to me. The waiting room was clean and orderly. My only request is that they add de-caf coffee to their coffee machine. More

They are very friendly, professional and know how to handle the situation. They explain what will be done and afterwards explain what was done and if there should be any concerns handle the situation. They explain what will be done and afterwards explain what was done and if there should be any concerns More

Professional and caring Took my car on time. Did the necessary work and returned my car clean and explained all work done. Had my loaner vehicle ready for me to use while min Took my car on time. Did the necessary work and returned my car clean and explained all work done. Had my loaner vehicle ready for me to use while mine was being serviced. More

The service was great a very professional attitude, the service Writer Mat took care of all my Concernsand made sure that my problems were taken care of. Thank you agat for the best Audi dealerships on Lon service Writer Mat took care of all my Concernsand made sure that my problems were taken care of. Thank you agat for the best Audi dealerships on Long Island More

Great service. Very comfortable waiting room - snacks provided. Everything was on time as scheduled. Service person, Jeremy, explained in details what had to be done on the car. Had very pleasant experie provided. Everything was on time as scheduled. Service person, Jeremy, explained in details what had to be done on the car. Had very pleasant experience. More