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Audi Great Neck - Service Center

Great Neck, NY

4.8
760 Reviews

760 Reviews of Audi Great Neck - Service Center

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October 24, 2020

Great service, took care of my problem quickly and very professional. I needed to replace the battery in my remote. Very friendly and again very professional More

by gvivero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
Oct 26, 2020 -

Audi Great Neck responded

Thank you!

October 13, 2020

Matt was fantastic with I work with. Helped me navigate through maintenance plans and I’m very pleased with the purchase and the completion of what was needed for service More

by Laskow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Weston
Oct 14, 2020 -

Audi Great Neck responded

Thank you!

Oct 14, 2020 -

Audi Great Neck responded

Thank you!

October 12, 2020

Biener Audi has a very good service department and does a great job servicing my A5, always bring it there especially when there's a recall. More

by MAX GILMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus, Jessica Baldwin
Oct 13, 2020 -

Audi Great Neck responded

Thank you!

September 30, 2020

This is my third Audi and i have had an exceptional experience beginning with the sales team (Eddie Glickman) to the service department. They have been knowledgeable, responsive and on time. More

by crouhana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Glickman, sales, Matt Weston, Charles Graf, Jeremy DeJesus, Jessica Baldwin
Oct 01, 2020 -

Audi Great Neck responded

Thank you!

September 18, 2020

Biener Audi is best service department around for both my Q5 and Q7!! Charlie always goes above and beyond for his customers!! He took care of me once again!! A++++! More

by Johnny the Greek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Graf
Sep 18, 2020 -

Audi Great Neck responded

Thank you!

September 16, 2020

As always, courteous and timely service. Needed a loaner and received one, and my car was ready as promised. Thanks to Matt Weston for all of his help! More

by hcorber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Weston
Sep 17, 2020 -

Audi Great Neck responded

Thank you!

August 27, 2020

Matt has been so helpful and goes out of his way for me every time! The staff is always so accommodating and I always look forward to my visits! More

by ddellilo528
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Weston
Aug 28, 2020 -

Audi Great Neck responded

Thank you!

August 26, 2020

First time I used the car pick up option at my house to get my car serviced and it worked out very well. Been a customer for years and everyone who I deal with always makes me feel like a preferred custome More

by jcrescenzo2020
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
Aug 26, 2020 -

Audi Great Neck responded

Happy to hear that! Thank you!

August 25, 2020

Efficient, attentive staff made sure my issue (and all recalls) where properly taken care of. Service area is clean and well staffed. Service performed in time promised and at the price quoted. More

by azsilver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Weston
Aug 26, 2020 -

Audi Great Neck responded

Thank you for choosing our service department!

August 24, 2020

Been leading cars from Beiner for over 20 years. Great service. If not completely satisfied would have left years ago. Masochism not one of my character traits. More

by shapgary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
johnston pizzo, Jeremy DeJesus
Aug 26, 2020 -

Audi Great Neck responded

Thank you!

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