Audi Great Neck - Service Center

My service visit was handled by Jon Pizzo. He is very knowledgeable and professional. He met me as soon as I drove up and he kept me informed through out the service. He answered all my questions and too knowledgeable and professional. He met me as soon as I drove up and he kept me informed through out the service. He answered all my questions and took the time to explain what was being done. I really appreciated that. When customer service is this excellent it shows the pride he takes in doing his job and that is a great reflection on the company he works for More

I'm using this customer service over 15 years! Jon & I'm using this customer service over 15 years! Jon & Matt are the super care takers the minute you got in. very helpful keep you informed outstand I'm using this customer service over 15 years! Jon & Matt are the super care takers the minute you got in. very helpful keep you informed outstanding service. More

Matt Weston has been my adviser for many years , he has been very helpful when i come in for service..Matt keeps me informed of the progress and explains any problems that arise. Matt is very understanding been very helpful when i come in for service..Matt keeps me informed of the progress and explains any problems that arise. Matt is very understanding, GREAT ADVISER! More

A truly awesome customer service experience from a NY Audi dealer. There was no haggling, additional service gimmicks and I would 100% recommend Beiner Audi. Audi dealer. There was no haggling, additional service gimmicks and I would 100% recommend Beiner Audi. More

Currently on my fifth Audi acquired from Biener. I have been coming to this dealership for years. Great service and reliability keeps me coming back. been coming to this dealership for years. Great service and reliability keeps me coming back. More

Great service, took care of my problem quickly and very professional. I needed to replace the battery in my remote. Very friendly and again very professional professional. I needed to replace the battery in my remote. Very friendly and again very professional More

Matt was fantastic with I work with. Helped me navigate through maintenance plans and I’m very pleased with the purchase and the completion of what was needed for service through maintenance plans and I’m very pleased with the purchase and the completion of what was needed for service More

Biener Audi has a very good service department and does a great job servicing my A5, always bring it there especially when there's a recall. great job servicing my A5, always bring it there especially when there's a recall. More

This is my third Audi and i have had an exceptional experience beginning with the sales team (Eddie Glickman) to the service department. They have been knowledgeable, responsive and on time. experience beginning with the sales team (Eddie Glickman) to the service department. They have been knowledgeable, responsive and on time. More