Audi Great Neck - Service Center

Having owned four Audi TTs purchased from three different dealerships, Biener's customer service and sales departments are by far the best. They always treat their customers with respect. dealerships, Biener's customer service and sales departments are by far the best. They always treat their customers with respect. More

The service department was excellent. From the minute I drove in everyone was attentive and friendly. I was constantly updated with what was going on. It did take over 6 mos to get the proper working key drove in everyone was attentive and friendly. I was constantly updated with what was going on. It did take over 6 mos to get the proper working key More

Never an issue with this crew, professional and courteous. Constantly in touch with updates, and Charlie Graf even has a sense of humor!! That is always appreciated, even with unforeseen costs. T courteous. Constantly in touch with updates, and Charlie Graf even has a sense of humor!! That is always appreciated, even with unforeseen costs. Thank you!!! More

Matt has been my Service advisor, great communicator and always extends himself to cover all the details on my Service visits. Makes the Service visit simple, great job! always extends himself to cover all the details on my Service visits. Makes the Service visit simple, great job! More

My service visit was handled by Jon Pizzo. He is very knowledgeable and professional. He met me as soon as I drove up and he kept me informed through out the service. He answered all my questions and too knowledgeable and professional. He met me as soon as I drove up and he kept me informed through out the service. He answered all my questions and took the time to explain what was being done. I really appreciated that. When customer service is this excellent it shows the pride he takes in doing his job and that is a great reflection on the company he works for More

I'm using this customer service over 15 years! Jon & I'm using this customer service over 15 years! Jon & Matt are the super care takers the minute you got in. very helpful keep you informed outstand I'm using this customer service over 15 years! Jon & Matt are the super care takers the minute you got in. very helpful keep you informed outstanding service. More

Matt Weston has been my adviser for many years , he has been very helpful when i come in for service..Matt keeps me informed of the progress and explains any problems that arise. Matt is very understanding been very helpful when i come in for service..Matt keeps me informed of the progress and explains any problems that arise. Matt is very understanding, GREAT ADVISER! More

A truly awesome customer service experience from a NY Audi dealer. There was no haggling, additional service gimmicks and I would 100% recommend Beiner Audi. Audi dealer. There was no haggling, additional service gimmicks and I would 100% recommend Beiner Audi. More

Currently on my fifth Audi acquired from Biener. I have been coming to this dealership for years. Great service and reliability keeps me coming back. been coming to this dealership for years. Great service and reliability keeps me coming back. More