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Audi Great Neck - Service Center

Great Neck, NY

4.9
754 Reviews
Call Service Center (516) 829-2834

754 Reviews of Audi Great Neck - Service Center

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March 15, 2024

Great customer service, all the staff is very knowledgeable and keeps you informed every step of the way. More

by Sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Audi Great Neck responded

Sarah, thank you for taking the time to share your positive experience with us! We appreciate your kind words and look forward to serving you again in the future.

March 14, 2024

AS usual Jeremy provided excellent service. He is courteous, knowledgeable and efficient. He has always serviced my with the upmost professionalism More

by jcsegal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2024 -

Audi Great Neck responded

Thank you for taking the time to share your experience with Jeremy. If there is anything else we can help you with, please don't hesitate to reach out.

March 13, 2024

Excellent customer service. Service advisor is always helpful. Keeps me informed throughout the process. Highly recommend! More

by regina1622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2024 -

Audi Great Neck responded

Thank you so much for your kind words and for recommending us! We appreciate your feedback and look forward to serving you again in the future!

March 11, 2024

Always quick check-in Been going to Biener since 2003 and Jeremy DeJesus was already there as always eager to help Great overall experience More

by Mario Castelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2024 -

Audi Great Neck responded

Hi Mario, thank you for your glowing review! We appreciate your continued support and look forward to welcoming you back in the future!

March 11, 2024

Always get top notch service from Matt Weston. Drew Russo who sold me my first Audi is always a great source of information on the latest and greatest products that Audi offers with Great Neck Aud More

by nmolnar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2024 -

Audi Great Neck responded

Thank you for sharing your positive experience with Matt and Drew at Great Neck Audi! We appreciate your support and look forward to serving you again in the future.

March 10, 2024

The dealership really impressed me. Loved the service Would definitely recommend The service writer was great as well More

by Rmack79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2024 -

Audi Great Neck responded

Thank you for taking the time to share your positive experience with us! We truly appreciate your recommendation and look forward to welcoming you back in the future.

March 09, 2024

Great experience getting my car serviced . Staff was helpful . Arranged transportation while waiting for service to be compmeted More

by Henry
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pierre Abizeid
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2024 -

Audi Great Neck responded

Hi Henry, thank you for taking the time to share your positive experience with us! We appreciate your business and hope to see you again soon!

March 07, 2024

professional, courteous, very helpful, made process pleasurable. would recommend this dealership to my friends, jeremy was great. More

by sportguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2024 -

Audi Great Neck responded

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that Jeremy provided you with excellent service. We look forward to assisting you and your friends in the future!

March 01, 2024

Jeremy's listened to my needs and delivered above expectations. He's my go to service advisor for my A5. More

by robertb
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2024 -

Audi Great Neck responded

Thank you for sharing your positive experience with Jeremy. We're thrilled to hear that he exceeded your expectations as your go-to service advisor for your A5. If you ever need anything else, feel free to reach out. We appreciate your feedback!

February 29, 2024

Grace in service is the best! Came in for NYS Inspection and she had me out in no time. Always feel welcome at Great Neck Audi. More

by Arene1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grace
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Mar 01, 2024 -

Audi Great Neck responded

Thank you for the fantastic review! We appreciate your feedback and hope to see you again soon!

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