Audi Great Neck - Service Center

Matt Weston was knowledgeable and helpful. He was efficient and kept me informed throughout the servicing. I would give him an A+ and my thanks. efficient and kept me informed throughout the servicing. I would give him an A+ and my thanks. More

Thank you so much Biener Audi! I really appreciate the kind professional and timely service provided by Grace and Victor when I brought my car in to have coolant topped off. I really needed help as I was kind professional and timely service provided by Grace and Victor when I brought my car in to have coolant topped off. I really needed help as I was 300 miles away from home, had to get back and had scheduled appointment with Audi back home. I had gone to Audi Queens and they could not/would not help. Thanks again, Biener Audi! I see that you are family owned and your family should be proud. Keep and cherish employees like Victor and Grace! God bless you! More

The customer service experience I received from the moment I arrived was exceptional. Jeremy was friendly, professional and a pleasure to work with. Although I do not reside nearby, due to the superb moment I arrived was exceptional. Jeremy was friendly, professional and a pleasure to work with. Although I do not reside nearby, due to the superb level of service I received, I expect to continue to service my Audi at Biener. More

I received professional and efficient service.My wait I received professional and efficient service. My wait time was standard for my service and the waiting area was nice I received professional and efficient service. My wait time was standard for my service and the waiting area was nice More

The staff is caring and willing to assist customers. Everyone is respectful and courteous. The waiting area is comfortable. Everyone is respectful and courteous. The waiting area is comfortable. More

Amazing customer service!!Staff is extremely Amazing customer service!! Staff is extremely knowledgeable and helpful. I was very happy with their care on a difficult engine issue. Amazing customer service!! Staff is extremely knowledgeable and helpful. I was very happy with their care on a difficult engine issue. More

Exelente muy amables y el servicio súper bueno el técnico que trabajo en mi carro es una muy exelente persona de mucho conocimiento en Audi cars técnico que trabajo en mi carro es una muy exelente persona de mucho conocimiento en Audi cars More

Fast efficient professional friendly service . I asked for a ride to take me home and to pick me up afterwards after the service was performed. All done perfectly efficiently and without fuss. for a ride to take me home and to pick me up afterwards after the service was performed. All done perfectly efficiently and without fuss. More

Very professional and efficient. Would advise all Long Island residents to visit this center for service and sales. It was an extremely extraordinary service. Thank you Island residents to visit this center for service and sales. It was an extremely extraordinary service. Thank you More

Jeremy DeJesus is the best. I have been dealing with him for so many years and everytime I come for service, he really take good care of my car. for so many years and everytime I come for service, he really take good care of my car. More