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Audi Great Neck - Service Center

Great Neck, NY

4.9
756 Reviews

756 Reviews of Audi Great Neck - Service Center

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May 25, 2022

Professional, polite, and efficient. Great experience at Biener Audi. I wouldn't go anywhere else. More

by Anthony.viskovich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mustafa
May 22, 2022

Kudos to service department. Exceptional experience as always. Never fails to satisfy. Especially Jeremy De Jesus More

by mikhael4444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2022

Jeremy is a consummate professional. He went above and beyond to make my already difficult situation 1000x better. His energy and customer service was above and beyond. More

by Twgary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2022

Such a great place to get your car serviced! Work was done to perfection. A relaxing wait in the very nice lounge with choice of coffee's, even hot chocolate and bagels too! VIP treatment all th More

by melodiekitton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mustafa Karimbaksh in the service department took care was as nice as can be and explained everything!
May 21, 2022

Service department although very busy is always friendly, professional and provide updates on service as needed or requested. More

by clare w
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022

Great service! Will definitely come back again and recommended to friends. Great service! Will definitely come back again and recommended to friends. More

by Ahmad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Graf, Jessica Baldwin
May 20, 2022

First time at this service department! The service and automation with the pictures and video of the parts and service needed was helpful. More

by Willie64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grace
May 20, 2022

Biener Audi has been our dealership for about 20 years. The people here are always pleasant and helpful. It is their great personalities and efficiency that has brought us back year after year. We love Aud More

by Memaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Hellemeyer
May 20, 2022

Always a 5-star experience here — clean, courteous and competent. Pricing is fair, too. I would definitely buy and service here again. More

by writrsblck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pierre Abizeid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Baldwin
May 20, 2022

I got my Audi Q7 almost 12 years ago from here. I still bring it back here for service. No question need to ask for their reliability. My service consultant explain my option detail truthful. I got More

by nelsonj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grace Lim
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