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Audi Great Neck - Service Center

Great Neck, NY

4.9
756 Reviews

756 Reviews of Audi Great Neck - Service Center

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August 05, 2022

Prompt, courteous quality service with a terrific assigned consultant. Grace was the best. Would have like a loaner, but service was quick. More

by Johnlawny15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grace in Service
August 03, 2022

As always the facility is super clean, The service staff are efficient, professional, timely. I'm always satisfied whern i leave there. More

by cp2e
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2022

as a very long time Biener customer-they never fail to amaze me. their service, and Matt -could not be better or more accommodating. I would never use another audi dealership and started when there was on More

by betty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2022

Always a pleasure to deal w Christina H in service…I hope she never leaves! More

by nicole p
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christina H.
July 28, 2022

Thank you. My appointment was set up so that I could have a loaner. The car was serviced and is in excellent condition ( GO AUDI). I am a loyal customer since 2 More

by res5137
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grace Lim
July 20, 2022

Always exceptional service. Fast, efficient, courteous and accommodating. Staff knowledgeable, helpful and make you feel welcomed each time. More

by Tviktoria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2022

Excellent service as usual. Friendly and knowledgeable staff. The video summary of service is a true value added. More

by Tracybra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Hellemeyer
July 20, 2022

GREAT SERVICE, I dropped off my car and keys in the dropbox morning of service. Also received a complimentary ride back to Biener Audi, very helpful~ More

by Christine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2022

The service was quick, easy and friendly. They made things easy for this visit. Appreciate it. More

by SL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2022

Matt Weston was very helpful and pleasant. He kept me informed while my car was being repaired. I brought vehicle in because of an annoying rattling sound and so far the noise seems to be gon More

by enap73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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