Audi Great Neck - Service Center

very good service department ok ok ok ok ok ok o ok ok ok o ko k o k o ko k o k More

Biener is a top shelf service provider. From start to finish the experience was exceptional. It was easy to make the appointment and then I waited in a very comfortable waiting room with Wi From start to finish the experience was exceptional. It was easy to make the appointment and then I waited in a very comfortable waiting room with WiFi so I could work while my car was serviced. The time was quick and I was on my way with a smile. More

Matt Weston took great care of my Audi A5. He walked me through the whole process of repairing my car. He walked me through the whole process of repairing my car. More

The service representative was very helpful and knew what to do. He was nice to talk to. However the wait time was more than 3 hours. Definitely this should be looked and mproved!!! to do. He was nice to talk to. However the wait time was more than 3 hours. Definitely this should be looked and mproved!!! More

Very professional service from the moment i entered to the moment I left. Andrew kept me informed on progress of service. I was very happy with the service. the moment I left. Andrew kept me informed on progress of service. I was very happy with the service. More

They are the best dealership and service department. That’s why we have leased 10 cars from them over the years. That’s why we have leased 10 cars from them over the years. More

Awesome service. They got the best mechanics in town. Matt was very helpful. I would recommend everyone to go there and take advantage of their good service. I would g They got the best mechanics in town. Matt was very helpful. I would recommend everyone to go there and take advantage of their good service. I would give them 10 stars if I could. Thanks Matt. More

Competent,courteous and efficient staff. Loaner was ready, no wait. Mustafa was professional, friendly and clearly explained what was done to my car. Loaner was ready, no wait. Mustafa was professional, friendly and clearly explained what was done to my car. More

I think the dealership provides friendly, knowledgeable competent service. I usually deal with Matt Weston and he is terrific. This time I dealt with Andre and he was very helpful. Great service and competent service. I usually deal with Matt Weston and he is terrific. This time I dealt with Andre and he was very helpful. Great service and great people who want to be of assistance. More

good service, provided transportation as well, waiting area has beverage and light snacks, overall good experience thank you! area has beverage and light snacks, overall good experience thank you! More