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Audi Great Neck - Service Center

Great Neck, NY

4.9
756 Reviews

756 Reviews of Audi Great Neck - Service Center

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October 14, 2022

Your staff did an excellent job. They were very professional, courteous, and friendly. Jeremy should be highly commended. His service to the customer is very impressive. Also, Wil More

by PETROSTAK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2022

The staff was very accommodating and courteous. Pricing could be more competitive. If pricing was more competitive would use the dealership service on a regular basis. More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
did not write down the representatives name
Oct 14, 2022 -

Joe responded

.

October 11, 2022

It was a pleasure dealing with Biener Audi. They took care of all of my requests for service on my 2021 Q7 thank you again More

by shess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2022

great service thanks for your help. more words bc of u annoying 15 word minimum More

by lesscrappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2022

The newly implemented procedures this year is much better than that of previous years. Great improvement. More

by wcheung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2022

I was very satisfied. Exceptional work and professionalism with all employees at Biener Audi. Thank you! More

by taniacaban
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2022

Mustafa explained very clear the service need for my vehicle, I will be going back for the service More

by Miguel Rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mustafa
September 18, 2022

As always treated with respect. Service done in a timely manner. Appreciate coming here too More

by Despo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2022

Good job, done in a timely mannor, professionalism. I I I I I I i More

by mtm189
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
September 17, 2022

The Bieber staff and my treatment by them were excellent. My only complaint – ridiculous pricing for a “normal” service visit with not one item to repair – $1,500-ish! More

by barry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Female service advisor
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