Audi Great Neck - Service Center

I always deal with Matt. He’s such a nice guy!! I never get a headache lol i go in, drop off the car and he texts me when it’s done. If something is quirky or i can’t work so He’s such a nice guy!! I never get a headache lol i go in, drop off the car and he texts me when it’s done. If something is quirky or i can’t work something i pull up, he jumps in and shows me what I’m doing wrong. Biener Audi is a stressless place for me! Thank you! More

Very courteous and professional. The entire team is a pleasure to deal with. From the greeters when you first pull into the garage to check in staff to the technicians all work to The entire team is a pleasure to deal with. From the greeters when you first pull into the garage to check in staff to the technicians all work together to make it a very wonderful experience. More

Matt Weston is very knowledgable and professional. The work performed was high quality. The waiting area is very clean. The work performed was high quality. The waiting area is very clean. More

Very helpful as always, good communication and service area is exceptionally clean, very nice environment to leave your car. area is exceptionally clean, very nice environment to leave your car. More

Exceptional, as usual. thank you Mustafa for great service. will recommend to friend and others. thank you Mustafa for great service. will recommend to friend and others. More

Customers return because of the people. Jeremy is always exceptional. The Customer waiting area can use some attention. It would be good to see some water and snacks. Also, maybe some pr Jeremy is always exceptional. The Customer waiting area can use some attention. It would be good to see some water and snacks. Also, maybe some privacy for calls. More

Jeremy always is right n top of things. ..Your loaner is always there The time you are told your car is ready ..Your loaner is always there The time you are told your car is ready More

Professional, expedient, friendly and extremely cooperative. Jeremy is an all pro in addition to being pleasant and efficient cooperative. Jeremy is an all pro in addition to being pleasant and efficient More

Professional, efficient, customer-oriented, clean service area/office, very organized, great service pre-drop-off, during- and after the car is serviced. Grace Lim is a powerhouse, she demonstrates all of th area/office, very organized, great service pre-drop-off, during- and after the car is serviced. Grace Lim is a powerhouse, she demonstrates all of the above. More

I made the appointment same day and was in and out in no time... Was very pleased. time... Was very pleased. More