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Audi Great Neck - Service Center

Great Neck, NY

4.9
754 Reviews

754 Reviews of Audi Great Neck - Service Center

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April 10, 2024

Jeremy always is right n top of things. ..Your loaner is always there The time you are told your car is ready More

by GSila
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Audi Great Neck responded

Thank you so much for your kind words and for taking the time to share your experience with us. We appreciate your feedback and look forward to serving you again.

April 06, 2024

Professional, expedient, friendly and extremely cooperative. Jeremy is an all pro in addition to being pleasant and efficient More

by theluddites
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Audi Great Neck responded

Thank you so much for your kind words! We are thrilled to hear that Jeremy provided you with a professional, expedient, friendly, and cooperative experience. We look forward to serving you again in the future!

April 05, 2024

Professional, efficient, customer-oriented, clean service area/office, very organized, great service pre-drop-off, during- and after the car is serviced. Grace Lim is a powerhouse, she demonstrates all of th More

by Remco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Lim
Apr 08, 2024 -

Audi Great Neck responded

Thank you for your glowing review! We strive to provide professional and efficient service to all our customers. We appreciate your feedback and look forward to serving you again.

April 02, 2024

I made the appointment same day and was in and out in no time... Was very pleased. More

by vans757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
Apr 03, 2024 -

Audi Great Neck responded

Thank you so much for sharing your positive experience with us! We appreciate your feedback and hope to see you again soon!

March 30, 2024

Jeremy and Amrit are great! The car wasn’t ready bc of a faulty trigger so they fixed it More

by sabrina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amrit
Apr 01, 2024 -

Audi Great Neck responded

Hi Sabrina, thank you for sharing your positive experience with Jeremy and Amrit! If you ever have any more feedback or questions, feel free to reach out. We appreciate your support!

March 29, 2024

My advisor, Grace Lim, went beyond the call of duty to have my car repaired before I left town for a vacation. While that is normal, some of my repair was conducted offsite. She was able to get the offsi More

by centuryny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Lim
Apr 01, 2024 -

Audi Great Neck responded

Thank you for sharing your positive experience with Grace! We are glad we could expedite the offsite part and complete the repairs in a timely manner. Thank you for choosing us!

March 27, 2024

Their service department is great the people that work there is always nice and respectful and very helpful. They always take good care of me when I come in for service my vehicle. More

by dacevedo1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Audi Great Neck responded

Thank you so much for your kind words about our service department! We appreciate your feedback and look forward to serving you again in the future.

March 23, 2024

Great Dealership! No complaints here. Sales, Service and parts are all great. Making and/or modifying an appointment was effortless. More

by aalgerio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pierre Abizeid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Audi Great Neck responded

Thank you for the wonderful feedback! We appreciate your business and look forward to serving you again in the future.

March 16, 2024

The service was finished as told by the service advisor. Very friendly service advisor and comfortable waiting lounge. More

by dannymei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Lim
Mar 18, 2024 -

Audi Great Neck responded

Hi Danny, thank you for taking the time to share your positive experience with us! We appreciate your feedback and look forward to serving you again in the future.

March 15, 2024

Excellent experience Jeremy De Jesus was exceptional in explaining and was very informative about everything. More

by isak_boruhov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Audi Great Neck responded

Thank you for sharing your experience with us! We're thrilled to hear that Jeremy provided you with exceptional service and valuable information.