Audi Great Neck - Service Center

I had my 2022 Audi Q5 serviced at Biener Audi. My Service Consultant Jeremy De Jesus was excellent. He explained all of the work performed, addressed all of my questions, and completed the work My Service Consultant Jeremy De Jesus was excellent. He explained all of the work performed, addressed all of my questions, and completed the work in the time expected. Thank you! More

The experience was excellent. I checked in, got immediate attention from my service rep. who called me when the car was ready. I checked in, got immediate attention from my service rep. who called me when the car was ready. More

I was kept up on what repairs and the cost and the timing. Excellent service. timing. Excellent service. More

Unexpected serious trouble with car immediately handled by Matt who kept me informed of diagnosis and repair. He also spoke extensively with family member who is automobile expert by Matt who kept me informed of diagnosis and repair. He also spoke extensively with family member who is automobile expert More

Always great service. Special thank you to Matt Weston - he is truly exceptional. Been a Biener customer for 6 Audi’s. Special thank you to Matt Weston - he is truly exceptional. Been a Biener customer for 6 Audi’s. More

Everyone is so friendly & helpful! It is a pleasure to bring my car for service! It is a pleasure to bring my car for service! More

Grace Lim was so helpful when I came in with a flat tire and no appointment. She fit my car in and while I waited, let me know what was going on with my car and how long I would have to wait. She is an exce and no appointment. She fit my car in and while I waited, let me know what was going on with my car and how long I would have to wait. She is an exceptional Service Advisor! More

Service was perfect. Everything was done on time. I recommend Biedermeier Audi to everyone for service Everything was done on time. I recommend Biedermeier Audi to everyone for service More

Yearly service was perfect. Took me on time and car was returned perfectly clean. Always great service Took me on time and car was returned perfectly clean. Always great service More

From the moment I arrived for my service appointment, until the moment I was given my car back was utterly delightful. From friendly and courteous to friendly and professional. Awesome job. Thank you! until the moment I was given my car back was utterly delightful. From friendly and courteous to friendly and professional. Awesome job. Thank you! More