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Audi Great Neck - Service Center

Great Neck, NY

4.9
755 Reviews

755 Reviews of Audi Great Neck - Service Center

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January 28, 2023

The service department is great, I’ve leased many cars at this dealer, and never had a problem. More

by Jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Breene Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Pizzo, Mike Firouztale, Leo Menuzzo
Mar 23, 2023 -

Audi Great Neck responded

That's great to hear, we're glad we could be there for you. Thanks for sharing with our team!

January 22, 2023

All the staff I have dealt with for 20 years plus-have been outstanding. I have nothing but praise for each and everyone of rhem. More

by Mberman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Audi Great Neck responded

We're glad that our team could be here for you for the last 20 years! Thank you for sharing, we look forward to serving you for 20 more.

January 22, 2023

All of the Biener staff are truly exceptional. All are professional yet extremely personable and always go the extra distance to assure customer satisfaction! More

by DeniseBoukis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Pizzo, Leo Menuzzo
Mar 23, 2023 -

Audi Great Neck responded

We're thrilled to hear our team could provide you with an exceptional experience! Thank yo for sharing.

January 19, 2023

Matt has been my service advisor for almost ten years now. He's the best. Nice, honest, explains things easily. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy
January 16, 2023

Jeremy and the Biener team takes care of customers like they are family. It is always a nice experience. More

by Troman73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2023

Everything about my visit was extraordinary. I did not have an appointment however I was given all the attention and care by the service staff. More

by jholcomb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2023

Service department is all top notch. From check in to service and check out. Process with loaner car was easy as well. More

by Ekutner
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2022

Overall efficient and courteous service. My vehicle was serviced quickly. The loaner provided was clean and comfortable. . More

by tortes.phonies.0f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Lim
December 29, 2022

Professional. Courteous efficient everyone was cordial and respectful to me. My car came out t nice sand clean More

by Sandy500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Musafa
December 23, 2022

This is by far the best dealership and service department. They go above and beyond to make sure you are totally satisfied. Thank you More

by jujitsuphil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Pizzo
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