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This rating includes all service center reviews, with more weight given to recent reviews.
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756 Reviews of Audi Great Neck - Service Center
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April 29, 2023
Biiener personnel are across the board friendly, knowledgeable, helpful way beyond any other Audi dealership we have dealt with. Between my wife and I we have owned 5 Audi's, 3 currently including knowledgeable, helpful way beyond any other Audi dealership we have dealt with. Between my wife and I we have owned 5 Audi's, 3 currently including the truly exceptional RS6 Avant. More
by rlcorso
April 29, 2023
I was greeted by Grace Lim, she was great communicator and understood the problem and gave me a solution. She is very profesional at what she does. and understood the problem and gave me a solution. She is very profesional at what she does. More
by dannyn22
Employees Worked With
Grace Lim
April 29, 2023
The people are always professional and answered all my questions. There was a comfortable waiting area questions. There was a comfortable waiting area More
by Fhmets
April 28, 2023
They are helpful and will try to accommodate you with your issues and concerns. Grace goes over and beyond to assist you. She is knowledgeable, friendly and consistent. Your car is in good hands. your issues and concerns. Grace goes over and beyond to assist you. She is knowledgeable, friendly and consistent. Your car is in good hands. More
by PRAFFE88
Employees Worked With
GRACE
April 28, 2023
Flawless service,from the greeting through my car being washed and the keys handed back …everyone was courteous,and professional. washed and the keys handed back …everyone was courteous,and professional. More
by davidrein@optonline.net
Employees Worked With
Other Employees :
Grace Lim, Michael Abu
April 28, 2023
Great, efficient service. Jeremy answered all of my questions, and he was pleasant and most efficient. Jeremy answered all of my questions, and he was pleasant and most efficient. More
by Xxxxxxxx
Employees Worked With
April 28, 2023
the service was great, problems handled in a timely manner. Matt was very friendly and personable. Kept me informed. manner. Matt was very friendly and personable. Kept me informed. More
by saulbro
Employees Worked With
April 28, 2023
Service techs are very knowledgeable and professional. Clean and comfortable service waiting area. Quality service.......... Clean and comfortable service waiting area. Quality service.......... More
by mariod66
Employees Worked With
February 17, 2023
Car brought in for second time recall. My daughter brought her Q3 in same day for recall. We both had to take day off work. We live on the south shore about 40 minutes each way. As this wa My daughter brought her Q3 in same day for recall. We both had to take day off work. We live on the south shore about 40 minutes each way. As this was an inconvenience for us I was taken back when I was charged $20.00 to reset the "inspection due" on the dashboard. Come on Biener. 3 recalls in less then 2 years... hmmm More
by CEngel
Employees Worked With
Christina
February 16, 2023
My visit to service department was truly 5-star experience, courteous and professional service. Top experience, courteous and professional service. Top More
by plynch4
