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Audi Great Neck - Service Center

Great Neck, NY

4.9
754 Reviews

754 Reviews of Audi Great Neck - Service Center

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April 29, 2023

The people are always professional and answered all my questions. There was a comfortable waiting area More

by Fhmets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

Audi Great Neck responded

Thank you for taking the time to share your positive experience with us. We're glad to hear that we were able to meet your expectations and provide you with a great service.

April 28, 2023

Flawless service,from the greeting through my car being washed and the keys handed back …everyone was courteous,and professional. More

by davidrein@optonline.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grace Lim, Michael Abu
Aug 07, 2023 -

Audi Great Neck responded

Thanks so much for the kind words. See you soon!

April 28, 2023

Great, efficient service. Jeremy answered all of my questions, and he was pleasant and most efficient. More

by Xxxxxxxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2023

the service was great, problems handled in a timely manner. Matt was very friendly and personable. Kept me informed. More

by saulbro
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Audi Great Neck responded

Thank you so much for the review. Hope to see you again in the near future!

April 28, 2023

Service techs are very knowledgeable and professional. Clean and comfortable service waiting area. Quality service.......... More

by mariod66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Audi Great Neck responded

We’re so happy to hear you had a good experience. Hope to see you again soon!

April 28, 2023

They are helpful and will try to accommodate you with your issues and concerns. Grace goes over and beyond to assist you. She is knowledgeable, friendly and consistent. Your car is in good hands. More

by PRAFFE88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GRACE
May 03, 2023 -

Audi Great Neck responded

Thank you for sharing your positive experience with us. We're thrilled to hear that we were able to provide you with excellent service, and we appreciate your business.

February 17, 2023

Car brought in for second time recall. My daughter brought her Q3 in same day for recall. We both had to take day off work. We live on the south shore about 40 minutes each way. As this wa More

by CEngel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
Mar 22, 2023 -

Audi Great Neck responded

Good morning, we would like to apologize for the inconvenience these recalls have caused. If you have any questions regarding servicing the Audi Q3, please give us a call at 888-435-9577.

February 16, 2023

My visit to service department was truly 5-star experience, courteous and professional service. Top More

by plynch4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Audi Great Neck responded

Hey there, we are happy to hear about your positive experience. Thank you for your support and feel free to reach out if there is anything else we can do for you.

February 11, 2023

Excellent service 😊 Courteous and very professional service Totally reliable 👍👍👍👍👍👍👍👍👍👍 Customer service is always great. Conveniently located More

by Moog511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Audi Great Neck responded

Hey Moog, we are happy to serve you. Feel free to reach out if there is anything else we can do for you!

January 28, 2023

The service department is great, I’ve leased many cars at this dealer, and never had a problem. More

by Jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Breene Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Pizzo, Mike Firouztale, Leo Menuzzo
Mar 23, 2023 -

Audi Great Neck responded

That's great to hear, we're glad we could be there for you. Thanks for sharing with our team!

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