Audi Great Neck - Service Center

Audi Great Neck responded

Thank you for sharing your excellent experience with Christina Hellemeyer, your Service Consultant at Biener Audi in Great Neck, NY! We're delighted to hear that Christina provided you with exceptional assistance, answering your questions and ensuring that your car was returned to you on schedule.

Audi Great Neck responded

Thank you for your fantastic review of the service department at Biener Audi! We're thrilled to hear that you find our service outstanding and that we consistently deliver the job right and on time. Customer satisfaction is our top priority, and we strive to provide exceptional service to all our valued customers.

Audi Great Neck responded

Thank you for sharing your wonderful experience with Grace Lim at Audi Great Neck! We're thrilled to hear that she provided you with exceptional assistance and went above and beyond to ensure that the problem with your car was resolved. It's great to know that Grace took the initiative to personally communicate with the service technician, arrange for your car to be picked up, fixed, and returned to you on the same day. We greatly appreciate your recognition of Grace's dedication and the extra effort she put into resolving the issue completely. We'll be sure to pass along your kind words to her. If you have any further needs or questions, please don't hesitate to reach out.

Audi Great Neck responded

Thank you for your feedback regarding the service you received at Audi Great Neck. We're thrilled to hear that our service was exceptional and professional. Our team takes great pride in delivering top-notch service to our valued customers. We appreciate your input and will continue to strive for excellence in all aspects of our service. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to reach out. We value your business and look forward to serving you again in the future.

Audi Great Neck responded

We take pride in delivering exceptional service to our customers, and we're glad to hear that our service advisors and technicians have consistently provided you with efficient, friendly, and professional assistance. Your satisfaction is our top priority, and we're grateful for your trust in us to take care of your Audi. If there's anything else we can do for you or if you have any further feedback, please feel free to reach out. We look forward to continuing to serve you and your Audi vehicles.

Audi Great Neck responded

Hi Tony, thanks for the review. Has the warning light turned off?

Audi Great Neck responded

Thank you for sharing your positive experience with us during your first visit to Audi Great Neck! We're thrilled to hear that our team was helpful and went above and beyond to make your experience a smooth one. We understand that visiting a new place can be unfamiliar, but we're glad that our staff pitched in and provided the assistance you needed. At Audi Great Neck, we strive to create a welcoming and supportive environment for all our customers. We truly appreciate your feedback and the opportunity to serve you. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. We look forward to providing you with continued exceptional service in the future.

Audi Great Neck responded

Thank you for taking the time to share your positive experience with us at Audi Great Neck. We are thrilled to hear that everything went smoothly from the moment you arrived for service. It's great to know that Christine, our knowledgeable and helpful team member, provided you with the assistance you needed. At Audi Great Neck, we strive to deliver excellent service and ensure our customers feel well taken care of. We appreciate your feedback and will pass along your kind words to Christine. If you have any further questions or need any assistance in the future, please don't hesitate to reach out. We value your satisfaction and look forward to serving you again.

Audi Great Neck responded

Thank you for your kind words about the customer service and communication you experienced at Audi Great Neck. We're delighted to hear that our team provided you with excellent service and kept you well-informed about the needed repairs and timelines. We pride ourselves on maintaining clear and effective communication with our valued customers. It's wonderful to know that our staff was courteous and professional throughout your experience. We truly appreciate your feedback and the opportunity to serve you. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to providing you with exceptional service in the future.

Audi Great Neck responded

Thank you for your feedback regarding your experience at Audi Great Neck. We're delighted to hear that our staff was accommodating, friendly, and proficient in their work. We strive to provide a welcoming and efficient service environment for our customers. It's wonderful to know that the work was done in a timely manner, as we understand the importance of completing service promptly while maintaining a high level of quality. Your satisfaction is important to us, and we appreciate your recognition of our team's efforts. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to reach out. We value your business and look forward to serving you again in the future.