Audi Great Neck - Service Center

Adequately staffed to keep the customers moving. The team communicated any issues clearly and quickly for me to make informed decisions on what repairs were needed. The staff was very friendly and The team communicated any issues clearly and quickly for me to make informed decisions on what repairs were needed. The staff was very friendly and helpful. More

Audi dealership staff in the service department are very helpful. Alway very courteous and pleasant to customers helpful. Alway very courteous and pleasant to customers More

Andrew was very caring and tried his best to solve my problem . He called and followed up after I left problem . He called and followed up after I left More

My service advisor, Matt Weston, was wonderful! He immediately helped me and carefully listened to the issues I described with my 2020 TT. I received a video detailing multipoint inspection and wor He immediately helped me and carefully listened to the issues I described with my 2020 TT. I received a video detailing multipoint inspection and work performed. Matt supervised all work and updates car required and kept me informed. Car was spotless and when I came for it. I am very appreciative of all the Audi employees. They were very helpful! I’m happy to have found Matt and dealership! More

As a longtime established client with Biener, yesterday was my first experience with Audi Great Neck. Thank you for continuing the same gold standard service. Arlene Bealin was my first experience with Audi Great Neck. Thank you for continuing the same gold standard service. Arlene Bealin More

Andrew and the entire service team were all great to deal with..thanks so much! with..thanks so much! More

All the service staff were attentive, professional and efficient. They all made my visit as easy as possible efficient. They all made my visit as easy as possible More

Christina, the service advisor was excellent. The wait time she told me my car would be ready was on mark. The wait time she told me my car would be ready was on mark. More

They were super efficient with the whole process from check in to check out. Highly recommended check in to check out. Highly recommended More

Grace always gives great service when getting my current Audi Service, and Joe is a top-notch sales guy Audi Service, and Joe is a top-notch sales guy More