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Audi Great Neck - Service Center

Great Neck, NY

4.9
754 Reviews

754 Reviews of Audi Great Neck - Service Center

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July 11, 2023

Andrew was very caring and tried his best to solve my problem . He called and followed up after I left More

by fmmoghaddassi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew in service
Jul 17, 2023 -

Audi Great Neck responded

Thank you for your positive feedback about Andrew at Audi Great Neck. We're glad that Andrew provided caring and attentive service, following up even after you left. We appreciate your feedback and thank you for choosing us.

July 09, 2023

My service advisor, Matt Weston, was wonderful! He immediately helped me and carefully listened to the issues I described with my 2020 TT. I received a video detailing multipoint inspection and wor More

by maldoc1west85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Employee (s) who worked on car
Jul 10, 2023 -

Audi Great Neck responded

Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

July 07, 2023

As a longtime established client with Biener, yesterday was my first experience with Audi Great Neck. Thank you for continuing the same gold standard service. Arlene Bealin More

by Arlene Bealin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : And Mustafa Karimbaksh
Jul 10, 2023 -

Audi Great Neck responded

Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

July 06, 2023

Andrew and the entire service team were all great to deal with..thanks so much! More

by john
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew
Jul 10, 2023 -

Audi Great Neck responded

Hi John, thank you for your feedback, have a great day!

July 03, 2023

All the service staff were attentive, professional and efficient. They all made my visit as easy as possible More

by BumperThumper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grace in the service department was super helpful!
Jul 03, 2023 -

Audi Great Neck responded

Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

July 01, 2023

Christina, the service advisor was excellent. The wait time she told me my car would be ready was on mark. More

by Charlyluck1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
Jul 03, 2023 -

Audi Great Neck responded

Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

June 30, 2023

They were super efficient with the whole process from check in to check out. Highly recommended More

by snassimi
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Christina Hellemeyer
Jun 30, 2023 -

Audi Great Neck responded

Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

June 30, 2023

Grace always gives great service when getting my current Audi Service, and Joe is a top-notch sales guy More

by dan.r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Lim
Jul 03, 2023 -

Audi Great Neck responded

Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

Jul 03, 2023 -

Audi Great Neck responded

Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

June 29, 2023

Jeremy at service department was very informative and show concern my service was met to my full satisfaction. More

by williegotmail
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Audi Great Neck responded

Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

June 29, 2023

Service was excellent - Mustafa was excellent to deal with as always - made sure my complete satisfaction was met. More

by Ron
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mustafa
Jun 30, 2023 -

Audi Great Neck responded

Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

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