759 Reviews of Audi Great Neck - Service Center
The service department always takes great care of my cars. The service representatives are efficient, prompt & couteous. cars. The service representatives are efficient, prompt & couteous. More
Basic Service oil, inspection. Took 1.5 hours, Based on info received when booking appt,I expected 3 hours. Matt took great care with me, a true professional.He's an added reason Took 1.5 hours, Based on info received when booking appt,I expected 3 hours. Matt took great care with me, a true professional.He's an added reason to stay with dealership. Also, Isahah, the valet when I entered is a definite keeper. He had everything moving smoothly within minutes. More
All of our issues were handled professionally and with the utmost courtesy. Communications was excellent and all issues were explained to our best satisfaction the utmost courtesy. Communications was excellent and all issues were explained to our best satisfaction More
WAS ABLE TO ACCOMMODATE ME IMMEDIATELY AND INFORMED ME THAT SOME OF THE NECESSARY REPAIRS WERE COVERED UNDER WARRANTY, VIDEO OF THE 14 POINT POINT INSPECTION WAS SPOT ON, I LIVE IN LYNBROOK BY ANOTHER DEA THAT SOME OF THE NECESSARY REPAIRS WERE COVERED UNDER WARRANTY, VIDEO OF THE 14 POINT POINT INSPECTION WAS SPOT ON, I LIVE IN LYNBROOK BY ANOTHER DEALER AND ONLY TRUST GREAT NECK FOR MY SERVICE, ALSO PURCHASED THIS VEHICLE THROUGH YOUR DEALERSHIP. More
Christina Hellemeyer provided exceptional service. Quick and smooth experience. Dropped off and picked up the car with very little effort. Great inspection report! Thanks! Quick and smooth experience. Dropped off and picked up the car with very little effort. Great inspection report! Thanks! More
Service was promptly finished. Comfortable waiting area. Price discussed in advance. Appreciate convenience. Thank you. Comfortable waiting area. Price discussed in advance. Appreciate convenience. Thank you. More
Very professional timely clean waiting room pleasant experience overall I felt like I was important to them experience overall I felt like I was important to them More
I always deal with Matt. He’s such a nice guy!! I never get a headache lol i go in, drop off the car and he texts me when it’s done. If something is quirky or i can’t work so He’s such a nice guy!! I never get a headache lol i go in, drop off the car and he texts me when it’s done. If something is quirky or i can’t work something i pull up, he jumps in and shows me what I’m doing wrong. Biener Audi is a stressless place for me! Thank you! More